Jim Ellis Volkswagen of Kennesaw

I have bought 2 VW Passatt's from Larry Fitzpatrick. He is one of the most professional sales people I have ever dealt with and I have done many!! is one of the most professional sales people I have ever dealt with and I have done many!! More

Cem did a nice job assisting us in the purchase of our new car. Jim Ellis VW is top notch. Great experiences there. Their service is great too. Had a factory recall shortly after the purchase and they cam new car. Jim Ellis VW is top notch. Great experiences there. Their service is great too. Had a factory recall shortly after the purchase and they came to my home to pick up the car and delivered it back to us. More

I worked with Gary M. on the trade-in of my 2017 Jetta for the purchase of a new 2020 Jetta. Gary was extremely helpful and knowledgeable and was a valuable asset throughout the purchase process. The comm for the purchase of a new 2020 Jetta. Gary was extremely helpful and knowledgeable and was a valuable asset throughout the purchase process. The communication and follow-up he provides will have me recommending friends and family to visit him! More

My overall experience at Jim Ellis Volkswagen was great! Randy was very knowledgeable about the vehicle I wanted and it was a pleasure to speak with him. There were a few times we had to wait for a bit, but Randy was very knowledgeable about the vehicle I wanted and it was a pleasure to speak with him. There were a few times we had to wait for a bit, but I didn’t mind. More

Raul was great! He was very personable and attentive. Highly recommend Raul!!! Only complaint was we had an extremely long wait to get to finance. Finance rep was extremely pushy with adding ons. Felt v Highly recommend Raul!!! Only complaint was we had an extremely long wait to get to finance. Finance rep was extremely pushy with adding ons. Felt very pressured and uneasy More

Very helpful and easy to work with. Made the whole process as smooth as possible and followed up with any questions and concerns I had. process as smooth as possible and followed up with any questions and concerns I had. More

Bill did a great job.worked hard to get us the pasat. I will recommend bill to all my friends. Because he will give them the same time and service will recommend bill to all my friends. Because he will give them the same time and service More

Bought this car 10 days prior to the battery dying. We had been told by the salesperson, “it’s certified, you have nothing to worry about” Drove it back to Jim Ellis and was told the battery was fine when had been told by the salesperson, “it’s certified, you have nothing to worry about” Drove it back to Jim Ellis and was told the battery was fine when they sold me the car and that they would meet me half way on the price. I said, Fine, do it. Out of curiosity I looked online for a battery. I was charged $139 for the battery at Jim Ellis and found a comparable battery (Duracell- they make ok batteries I believe) for $139. It is unfortunate that my very positive experience is now not so positive based on this sort of price gouging and disingenuous representation of costs. This is the second negative experience I have had with Jim Ellis Volkswagen of Kennesaw’s service department. More

Bill was very nice and very informative and helped us out a great deal! We really appreciated everything he did for us, it was a great experience and we would definitely come back! a great deal! We really appreciated everything he did for us, it was a great experience and we would definitely come back! More

Bill was very helpful to get us our nice brand new vehicle so we could be happy with what we wanted. He went out of his way to get us everything we wanted! We are so happy we had him help us! We are s vehicle so we could be happy with what we wanted. He went out of his way to get us everything we wanted! We are so happy we had him help us! We are so happy we had him help us! More