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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

November 10, 2020

Raul was great! He was very personable and attentive. Highly recommend Raul!!! Only complaint was we had an extremely long wait to get to finance. Finance rep was extremely pushy with adding ons. Felt v More

by Jsblakeney19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Kevin Chung
Nov 10, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Raul was a great help! We're so glad that we were able to help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 08, 2020

Bought this car 10 days prior to the battery dying. We had been told by the salesperson, “it’s certified, you have nothing to worry about” Drove it back to Jim Ellis and was told the battery was fine when More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Sandoval
Nov 09, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Michael, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to our Service Manager, Rafael Sandoval, via phone or email at 770-370-4878 or rafaels@jimellis.com. We look forward to hearing from you. Take care! - Madison Magnus, Customer Relations Manager

Nov 10, 2020 -

Michael responded

Madison, I appreciate you taking the time to address this. We recently received an email from the service manager, Raphael Sandoval and he completely resolved the issue!! Thank you Jim Ellis for taking care of this in a very timely manner. We are completely satisfied with the outcome and your exemplary customer service!

November 08, 2020

Bill did a great job.worked hard to get us the pasat. I will recommend bill to all my friends. Because he will give them the same time and service More

by Rawbrand82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Bill Rosenberg
Nov 09, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! We're so glad that we were able to help out, and we thank you for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

November 07, 2020

Bill was very nice and very informative and helped us out a great deal! We really appreciated everything he did for us, it was a great experience and we would definitely come back! More

by clarkajennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Nov 09, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 07, 2020

Bill was very helpful to get us our nice brand new vehicle so we could be happy with what we wanted. He went out of his way to get us everything we wanted! We are so happy we had him help us! We are s More

by amyatkins1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Nov 09, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! We're so glad that we were able to help out, and we hope you love your new vehicle. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2020

Randy is great and will not push you to buy a vehicle. If you’re looking to buy a VW, he’s your guy. He’ll assist you in the process and truly work hard to find you the vehicle you want at the price your wil More

by Kniggit88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, DeMarkus Tate, Chris Phillips, Randy Fitch
Nov 03, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2020

Bill R was a great person to work with and I appreciate his effort to please me. I kept him busy and kept smiling - thanks More

by Kgvols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg, Chris Phillips
Nov 03, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2020

Jim Baydemir did an awesome job selling me my 18th car from Jim Ellis. I would highly recommend Jim Baydemir and Jim Ellis Volkswagen. I wouldn't go anywhere else for a new car or service. More

by HILSANFORD
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
Nov 03, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cem was a great help! We're so glad that we were able to help out, and we're so happy that you've continued to choose Jim Ellis for your 18th car!! Thank you again for your business and recommendation, and we thank you for choosing Jim Ellis VW Kennesaw for your needs. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2020

Easy to work with, everything went as expected. Very responsive to my questions and concerns. Ken walked me through the entire process and was very helpful. More

by MJP
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Nov 02, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help you out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

October 31, 2020

Hello Volkswagen,Thank you Gary and Raphael and anyone Hello Volkswagen, Thank you Gary and Raphael and anyone else who made my new Tiguan purchase. One week later and WOW. Gary Mollere was my guy. He g More

by Zookeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval, Arianna Durham, Gary Mollere
Nov 02, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Gary & Raphael were great helps! Thanks again for your business and recommendation, and we hope you love your new Tiguan. Take care! - Madison Magnus, Customer Relations Manager

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