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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,830 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,830 reviews
March 13, 2020
Excellent salesman and dealership Jim Ellis Volkswagen is the most amazing dealership we have dealt with and we have always had such an amazing experience with therm every time. Cem ( Jim Ellis Volkswagen is the most amazing dealership we have dealt with and we have always had such an amazing experience with therm every time. Cem ( Jim) Baydemir is our most amazing and favorite salesman he is so professional and very up to date with all the new features on every vehicle. He was so helpful with our last purchase of the 2019 Volkswagen Golf SportsWagen. We love it so much and we also are lifetime Volkswagen family purchases.. Yes if we ever purchase another vehicle it will be the Volkswagen Atlas. Thank you so much 😊 More
by rebeccahalter09
Employees Worked With
March 13, 2020
Jim was very kind, moved the process along quickly and was very accommodating. Love my key ring :) Thank you for a no hassle sale! We will see you again for sure. was very accommodating. Love my key ring :) Thank you for a no hassle sale! We will see you again for sure. More
by Jsmaxim
Employees Worked With
March 13, 2020
Andrew did a wonderful job helping me find the perfect car I would definitely recommend him to friends and family!! great customer service and he also made sure I knew everything about the car and perks b car I would definitely recommend him to friends and family!! great customer service and he also made sure I knew everything about the car and perks before I left More
by kalub88ash
Employees Worked With
March 12, 2020
From the time I walked into the dealership, Bill was a pleasure to work with, from taking the car on a test drive to making the deal!! People person is what Bill is all about. Thxs so much!! Bill pleasure to work with, from taking the car on a test drive to making the deal!! People person is what Bill is all about. Thxs so much!! Bill More
by kkinard35
Employees Worked With
Kevin Chung, Stephen Garvey, Bill Rosenberg, Ryan McIntyre
March 12, 2020
Very impressed with sales person. Made me feel very comfortable and that he had my best interest. Would definitely refer family and friends. Finance seemed to take a long time. comfortable and that he had my best interest. Would definitely refer family and friends. Finance seemed to take a long time. More
by Tlmorgan1030
Employees Worked With
Bill Rosenberg
March 12, 2020
When a service manager ghosts you, not a good experience We brought our Volkswagen Routan to this dealership to handle an issue with the vehicle overheating. we actually had it towed into the dealership. T We brought our Volkswagen Routan to this dealership to handle an issue with the vehicle overheating. we actually had it towed into the dealership. They diagnosed the problem as a bad thermostat and water pump. i paid almost $1000 to have the repairs completed. we picked the vehicle up and a few days later, we noticed the heat wasn't working. we dropped the car back and asked them to look at it, that maybe they forgot to plug something in or maybe this was somehow related. They completed diagnosis and said "it is totally unrelated to the previous repair. it was a pin hole puncture in a hose "a common problem with these cars" that repair would have cost another $500, so we decided to trade the car in for a different vehicle. we had a firm offer for the vehicle from a different car company. we located a car we wanted across town and on the way to drop the car off, the engine began overheating. my wife was on the highway, so it took her about 4 miles to get to a location where she could safely stop. she pulled over and the engine seized. we had the car towed to a repair shop and they said the engine was condemned. We called Rafael Sandoval that day (Friday) and he committed to call my wife back to let her know if VW would warranty the repair they completed. he told her he would call back on Monday. We didn't hear from him so we called 2 times per day since to try and reach him before we dispose of the car. it is now late Thursday (5 days) and he has not called. I spoke to him initially because the other staff gave me bad information. He came on strong and said all the right things but his follow through sucks. At this point i need to get the vehicle out of the repair shop. I am going to reach out to VW corporate care before i junk it. More
by theschohan
Employees Worked With
March 12, 2020
The facilities are really nice, staff is very friendly and professional. Zach handled my purchase. He was a pleasure to work with. Look for him when you come in. Cheers! and professional. Zach handled my purchase. He was a pleasure to work with. Look for him when you come in. Cheers! More
by Josh
Employees Worked With
Zach Boyanton
March 12, 2020
Jim was very professional and knowledgeable The dealer was very peaceful and at the same time active. I have brought the card for service and the Service individual was nice. our sales person The dealer was very peaceful and at the same time active. I have brought the card for service and the Service individual was nice. our sales person was very professional and knowledgeable. I asked him a few critical questions about the vehicle and he answered was right on point. More
by ERICKMEZA63
March 11, 2020
Was a most pleasurable buying experience . Oleg was attentive, helpful and just an overall great person.will definitely buy again from Jim Ellis and will for sure buy from Oleg again. attentive, helpful and just an overall great person.will definitely buy again from Jim Ellis and will for sure buy from Oleg again. More
by Luleia13
Employees Worked With
Oleg Robu
March 11, 2020
Bill did an amazing job helping my family and I find a SUV that fit our needs. He was professional, compassionate, and knowledgeable about the product. I would most definitely recommend him if anyone is l SUV that fit our needs. He was professional, compassionate, and knowledgeable about the product. I would most definitely recommend him if anyone is looking for a positive experience. More
by msaisha23
Employees Worked With
Bill Rosenberg
