Jim Ellis Volkswagen of Kennesaw

2008 Mazda 3 We were looking for a dependable car for our teenage twins. The dealership was great when we asked to take the car to our mechanic for an inspection. We were looking for a dependable car for our teenage twins. The dealership was great when we asked to take the car to our mechanic for an inspection. The only thing the car needed was new tire rods and alignment as well as a few other things. Total cost was about $500. When we offered we got what we were looking for. No games like I’ve experienced at multiple dealerships. I’ve bought a lot of cars and I must say this was the easiest transaction I’ve ever experienced. More

The way car buying should be I dealt mostly with Shannon, however she was not available at the delivery and Raul took care of that. I must say from my very first contact Jim E I dealt mostly with Shannon, however she was not available at the delivery and Raul took care of that. I must say from my very first contact Jim Ellis via Shannon was top notch. Shannon responded to my written request (which went to multiple area dealers) precisely as requested and without all the games dealers play. Shannon responded to questions and request quickly and followed through on every single item. Shannon has a can do attitude as well. Likewise Raul was a pleasure to deal with and made sure everything was as promised, and took time to demonstrate some of the features of the car and answer questions. If you are in the market for a new Volkswagen in the Atlanta area, Shannon @ Jim Ellis Kennesaw is your person. More

Great Service The service provided is conscientious and always of the highest quality. Although there is VW service center closer to my home I selected this locatio The service provided is conscientious and always of the highest quality. Although there is VW service center closer to my home I selected this location due to the quality of service and respect provided to the customer. More

Great dealership We had a great time shopping and looking at all the cars and deals that were offered, made buying a easy process, will buy there siding when we need a We had a great time shopping and looking at all the cars and deals that were offered, made buying a easy process, will buy there siding when we need another car More

Best Customer Service on Purchase of New CAr Hands down the best car purchase that I have ever experienced!! This is my 2nd purchase from Clayton Hays and Jim Ellis VW. The personalized custom Hands down the best car purchase that I have ever experienced!! This is my 2nd purchase from Clayton Hays and Jim Ellis VW. The personalized customer service that I received from Clayton once again-to knowing exactly what I was looking for in a new vehicle, understanding that I had limited time and directing me to apply for the financing online, personally bringing to me all the paperwork to sign along delivering the car and picking up my trade in. Couldn't be more thrilled with this car purchase. This is why I will continue coming back and recommending Clayton and Jim Ellis VW of Kennesaw. More

Recall for headlights As usual it is always a good experience when I come to your VW dealership. The people are always on top of their game and very helpful with any ques As usual it is always a good experience when I come to your VW dealership. The people are always on top of their game and very helpful with any questions I might have. The work is always done right too. That is very important More

Routine scheduled inspection Great customer service and my car’s issue was located and fixed under the vehicle’s warranty. Overall, Maria and the Jim Ellis service team was extrem Great customer service and my car’s issue was located and fixed under the vehicle’s warranty. Overall, Maria and the Jim Ellis service team was extremely friendly and helpful. More

Top Notch Service Experience The Service Department at Jim Ellis Kennesaw has been the Best and quite frankly, renewed my views of dealership service as a whole. I have been in m The Service Department at Jim Ellis Kennesaw has been the Best and quite frankly, renewed my views of dealership service as a whole. I have been in many times, from the routine maintenance, to the not so routine problem that needed fixing, as well as, any Recalls that have come up. Every time has been a Great Experience! Polite, efficient, courteous, and Zero turn backs. It is done right the first time on my TDI Passat. More

Quick and easy Made it super easy to get an oil service. The online reservation system is great. The customer service was top notch! Will go there again. Made it super easy to get an oil service. The online reservation system is great. The customer service was top notch! Will go there again. More

new wheels & tires Josh in parts is wonderful ... he helped us get larger wheels & tires for our new Tiguan (which we LOVE). The service department had everything ready Josh in parts is wonderful ... he helped us get larger wheels & tires for our new Tiguan (which we LOVE). The service department had everything ready to go when we arrived and it was a great experience. We are looking forward to working with this service team! More