Jim Ellis Volkswagen of Kennesaw

Recall for headlights As usual it is always a good experience when I come to your VW dealership. The people are always on top of their game and very helpful with any ques As usual it is always a good experience when I come to your VW dealership. The people are always on top of their game and very helpful with any questions I might have. The work is always done right too. That is very important More

Best Customer Service on Purchase of New CAr Hands down the best car purchase that I have ever experienced!! This is my 2nd purchase from Clayton Hays and Jim Ellis VW. The personalized custom Hands down the best car purchase that I have ever experienced!! This is my 2nd purchase from Clayton Hays and Jim Ellis VW. The personalized customer service that I received from Clayton once again-to knowing exactly what I was looking for in a new vehicle, understanding that I had limited time and directing me to apply for the financing online, personally bringing to me all the paperwork to sign along delivering the car and picking up my trade in. Couldn't be more thrilled with this car purchase. This is why I will continue coming back and recommending Clayton and Jim Ellis VW of Kennesaw. More

Top Notch Service Experience The Service Department at Jim Ellis Kennesaw has been the Best and quite frankly, renewed my views of dealership service as a whole. I have been in m The Service Department at Jim Ellis Kennesaw has been the Best and quite frankly, renewed my views of dealership service as a whole. I have been in many times, from the routine maintenance, to the not so routine problem that needed fixing, as well as, any Recalls that have come up. Every time has been a Great Experience! Polite, efficient, courteous, and Zero turn backs. It is done right the first time on my TDI Passat. More

Routine scheduled inspection Great customer service and my car’s issue was located and fixed under the vehicle’s warranty. Overall, Maria and the Jim Ellis service team was extrem Great customer service and my car’s issue was located and fixed under the vehicle’s warranty. Overall, Maria and the Jim Ellis service team was extremely friendly and helpful. More

new wheels & tires Josh in parts is wonderful ... he helped us get larger wheels & tires for our new Tiguan (which we LOVE). The service department had everything ready Josh in parts is wonderful ... he helped us get larger wheels & tires for our new Tiguan (which we LOVE). The service department had everything ready to go when we arrived and it was a great experience. We are looking forward to working with this service team! More

we love our new Tiguan! Great experience!! Emily was fantastic - she provided us with all the information we needed to get the right car for us. Keenan helped us get into th Great experience!! Emily was fantastic - she provided us with all the information we needed to get the right car for us. Keenan helped us get into the vehicle we wanted at a great price - he was wonderful to work with! More

Quick and easy Made it super easy to get an oil service. The online reservation system is great. The customer service was top notch! Will go there again. Made it super easy to get an oil service. The online reservation system is great. The customer service was top notch! Will go there again. More

Great service Everyone is so helpful and friendly! And I was updated periodically on status of repairs. I thought the cost of the oil change was high though. Everyone is so helpful and friendly! And I was updated periodically on status of repairs. I thought the cost of the oil change was high though. More

Excellent service Thank you for the awesome service I will never tak my vehicle to another location but Kennesaw. The driver, customer service , my initial drive up ser Thank you for the awesome service I will never tak my vehicle to another location but Kennesaw. The driver, customer service , my initial drive up service guy everyone gave me the CHICK-Fil-A service. More

Battery replacement My battery died while I was waiting on my daughter to get out of school. I had someone jump me off and went to autozone upon arriving at autozone they My battery died while I was waiting on my daughter to get out of school. I had someone jump me off and went to autozone upon arriving at autozone they informed me that they couldnt install a battery for me. So I called jim Ellis vw and talked to a very nice gentlemen named Tate. I explained my situation to him and he worked me in the same day. I was so thankful that they could work me in. I have never had a bad experience with this dealers service department. They are very caring people there. I will be returning More