Jim Ellis Volkswagen of Kennesaw

Specific for Stephen Gravey What a wonderful customer service he provided to me. He showed genuine care about my concerns on the A/C. Took time to gave me different options and w What a wonderful customer service he provided to me. He showed genuine care about my concerns on the A/C. Took time to gave me different options and went beyond my expectations. I had been several times in that location, since I got my car there, but Mr Stephen really got my appreciation. Thank you! Give him a raise! Lol More

Maria Maldonado for President!!! I never write reviews, but I wanted to let everyone know at Jim Ellis how incredibly helpful Maria was. I’m very thankful! Thank you! I never write reviews, but I wanted to let everyone know at Jim Ellis how incredibly helpful Maria was. I’m very thankful! Thank you! More

80k mile oil change Straightforward service. Appreciated that staff offered and explained recommended services but were not "pushy" about anything - like they were more i Straightforward service. Appreciated that staff offered and explained recommended services but were not "pushy" about anything - like they were more interested in maintaining a long-term service relationship with me than just hitting some short-term sales goal. This is a nice facility. Very clean, well-lit, and comfortable to wait in. It's a very good location. Biggest negative is that service at dealership is usually most pricey, but I like assurance that everything is done right. And so far (knock on wood) regular maintenance at dealer has avoided need for any major repair four years into ownership of this vehicle. More

Wonderful experience Buying from Jim Ellis VW and the sales expert Oleg, was such a great experience. Oleg is very knowledgeable about the vehicles and accommodating to ge Buying from Jim Ellis VW and the sales expert Oleg, was such a great experience. Oleg is very knowledgeable about the vehicles and accommodating to get you exactly what you want. Very honest and friendly. The finance department was super also, very transparent and accommodating as well. Their service department is also just as good and professional as every other part of the dealership. My family will continue being Jim Ellis VW customers for a very very long time. More

No discounts offered My son brought the car in for service, He is 17 and forgot to ask for a discount coupon . Our CC has been serviced there since we purchased it new and My son brought the car in for service, He is 17 and forgot to ask for a discount coupon . Our CC has been serviced there since we purchased it new and we always received great service. My son said he was satisfied with the service he received from the service advisor and was treated very well. Just wish a discount had been offered. More

Courtesy check up I was in for a courtesy check up of my bew Golf GTI. I was promised it would take 60 minutes and I was out of there in less than 45 minutes. Tha I was in for a courtesy check up of my bew Golf GTI. I was promised it would take 60 minutes and I was out of there in less than 45 minutes. Thank tou ... More

Good but expensive Employees friendly and helpful, nice customer loung, and good location. I do feel the price of service is high. I new like to maintain my VW. I lik Employees friendly and helpful, nice customer loung, and good location. I do feel the price of service is high. I new like to maintain my VW. I like that you wash car after service. More

Great car, great price, great experience! I highly recommend Jim Ellis VW of Kennesaw. I inquired about a VW Tiguan online and this was a great experience from the initial contact by the deale I highly recommend Jim Ellis VW of Kennesaw. I inquired about a VW Tiguan online and this was a great experience from the initial contact by the dealership until the last document was signed and I drove away. The entire team was courteous and the dealership was immaculate. More

Our Brand Specialist Oleg R.... AWESOME Our Brand Specialist, Oleg R. was so professional and he knew every feature to our new vehicle for our daughter. He explained everything from the beg Our Brand Specialist, Oleg R. was so professional and he knew every feature to our new vehicle for our daughter. He explained everything from the beginning to the end of the process. Not yo mention, this was by far the fastest we have ever purchased a car. Thank you Oleg for making the process so easy and quick for us. You are top notch! More

Every step if process was smooth Could not have had a better experience. From online in communicating with Kate, you walking in the showroom and dealing with our sales rep and to the Could not have had a better experience. From online in communicating with Kate, you walking in the showroom and dealing with our sales rep and to then dealing with the Finance mgr. Even the follow-up after the sale. Totally flawless More