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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

August 09, 2019

Great Showroom Very few hassles and excellent music playing during our visit. This is certainly subjective but was in the sweet spot the entire time. Put me in a b More

by paulrott
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Aug 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 09, 2019

Honest and helpful DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepar More

by Roliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Aug 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Roliver, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 08, 2019

No hassle and easy going Service center laid out all the different options and prices. They were not pushy towards an item. Very happy with the service and time it took to s More

by SJSTEINGASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Aug 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 08, 2019

Always friendly and informative DeMarkus - is very professional and friendly I would highly recommend DeMarkus to my friends and family. I have always had a positive experience at More

by MSWEIGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Aug 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thank you and we hope to be of service to you again!

August 08, 2019

Maria was awesome! She was so helpful and explained things so well. Such a delight! I will definitely be back and ask for her! Thanks for all the help! More

by MATTRELICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Maldonado
Aug 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2019

Family Member Larry Fitzpatrick knows his stuff, Every question answered ! Product knowledge on point, Arrive as a customer. Leave as a friend, He is a 10 in all ar More

by RAILROADSTEVE77
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Aug 09, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We're happy to hear you had such a positive experience with Larry! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2019

Service Appointment Went on for 50K service on my daughter's car. Demarcus was helpful and assured that the additional problems I had would be addressed. Received accurat More

by kvmoses1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Aug 09, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thanks for your 5 stars! We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2019

Oil change Worked us in for oil change explained services needed and good follow up by the service rep Stephen it was quick turn around - good experience More

by MAWORKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Aug 07, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

August 06, 2019

Courtesy Visit Was a courtesy visit for new owners after ~30 days of purchase. They looked over the vehicle and said everything looks good. I also wanted to get a qu More

by nickvw
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov
Aug 07, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Nick, thank you for taking the time to leave us this feedback. We hope to be of service to you again in the future! Take care!

August 05, 2019

Seamless I have purchased many cars and this was hands down the easiest of all. The sales representative Clayton was a pleasure to work with and delivered out More

by BURNEEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Clayton Hays
Aug 07, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Burneez, thank you for writing this fantastic review and giving our dealership such a high star rating!

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