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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,835 reviews
August 01, 2019
Purchase of Atlas Cem was a top notch salesman - very helpful and kind! Answered all of our questions without being pushy! He took time to show me the entire vehicle Cem was a top notch salesman - very helpful and kind! Answered all of our questions without being pushy! He took time to show me the entire vehicle and was easy to work with. Within 2 days, I drove off in my new car! Thanks Cem! More
by JJAYE33
Verified CustomerEmployees Worked With
Jim Baydemir, Kevin Chung
August 01, 2019
Very positive I had a great experience buying my car. They helped me through the process, answer all my questions in a very friendly atmosphere. A great experience I had a great experience buying my car. They helped me through the process, answer all my questions in a very friendly atmosphere. A great experience More
by EVALAVIN
Employees Worked With
Oleg Robu, Adam Toms
August 01, 2019
Always a pleasant experience Maria was pleasantly Helpful,smiling she remembered why I had come in so I didn’t have to do a lot she also recommended a service that I definitely ne Maria was pleasantly Helpful,smiling she remembered why I had come in so I didn’t have to do a lot she also recommended a service that I definitely needed but had forgotten More
by LORRAINE_BNNRMN
Employees Worked With
Maria Maldonado
August 01, 2019
Pleasant The environment is pleasant. The staff is friendly and helpful and patient (even when asked many questions.) I cannot say I look forward to sitting The environment is pleasant. The staff is friendly and helpful and patient (even when asked many questions.) I cannot say I look forward to sitting around and waiting, but overall the wait is not too bad. Great place. More
by UNYAOO
Employees Worked With
I think those are the names that I checked., Stephen Garvey
August 01, 2019
Awesome! Arianna is very friendly as always, and greet us with a wonderful smile. Service is the best in town.. would recommend this dealer and service to all Arianna is very friendly as always, and greet us with a wonderful smile. Service is the best in town.. would recommend this dealer and service to all my friends More
by EUNOUSA
Employees Worked With
Arianna Durham
July 31, 2019
Experience with Volkswagen Even though,I didn't have appointment, my vehicle was serviced in a timely manner, I appreciated the politeness and kind manner in which I was treate Even though,I didn't have appointment, my vehicle was serviced in a timely manner, I appreciated the politeness and kind manner in which I was treated.. More
by maggiebarry1
Employees Worked With
Arianna Durham
July 31, 2019
great dealership experience Raul is an amazing professional. He made our process as smooth as it could be. Great people, great place to purchase your vehicle. I will definitely r Raul is an amazing professional. He made our process as smooth as it could be. Great people, great place to purchase your vehicle. I will definitely recommend them. More
by cmtskrn
Employees Worked With
Raul Sanchez, Kevin Chung
July 30, 2019
Consistently excellent service We've been taking and buying our cars here for a couple of years and have NEVER been disappointed with either the sales or service staff. The staff We've been taking and buying our cars here for a couple of years and have NEVER been disappointed with either the sales or service staff. The staff is always friendly, courteous and efficient. I've never had to bring a car back because something wasn't done right the first time. More
by CHARLENELODA
Employees Worked With
DeMarkus Tate
July 30, 2019
great Very friendly and helpful service department. Always a pleasure to bring our VW in for service. Your people are never pushy, very helpful and professi Very friendly and helpful service department. Always a pleasure to bring our VW in for service. Your people are never pushy, very helpful and professional staff. Will recommend to anyone we come in contact with looking for a car. More
by DOUG7MAT
Employees Worked With
DeMarkus Tate
July 27, 2019
Very Disappointed with this dealership I had strong interest for about 1 week in a red Jetta sport and came to dealership 3 times concerning the same car. I never received a follow-up call I had strong interest for about 1 week in a red Jetta sport and came to dealership 3 times concerning the same car. I never received a follow-up call from the sales person Keenan. One day I came back to review car on his off day so my son could review and I would think he would follow-up with a call but still no call. Then I come in on my 3rd time on my own and found out the car was sold earlier 1hr before. He said to me I hear you came this week I thinking to myself that’s odd he didn’t even call me to follow/up. I was frustrated with the lack of follow-up and assistance i received. Then I asked about another car on my own and informed him my budget and then the sale general manager came over to reiterate the price and was not willing to work with me.. i was planning to do a cash buy and the GM just asked me to finance instead but never tried to show other cars that would be in my budget. I went to three Volkswagen dealerships in one day and this location was the only one that was bad with no follow-up and never tried to accommodate me within my budget. I would not advise anyone to use this dealership... however there one nice salesman Gary who I did work with as backup when the original salesman was gone. Use the other Volkswagen dealerships if you want great customer service. More
by Chemeka2
Employees Worked With
Keenan Jones, Gary Mollere
