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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

July 10, 2019

Friendly Was getting ready to go on a road trip and service light came on and they ran diagnostics and gave the car an all clear. All without an appointment More

by KRUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby, Maria Maldonado
Jul 11, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Krun, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.

July 10, 2019

Pleasant staff, greeted me from start to finish. As I drove into the bay to leave my car, I was greeted by a young man who was professional and efficient. He directed me to a Service Advisor who und More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in Sales department - central desk, Stephen Garvey
Jul 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2019

Oil change service I had a great experience at the dealership when I bought my Tiguan in for service. I will be returning again when my VW needs service. More

by NATG02468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Maldonado
Jul 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

July 09, 2019

Easiest car buying experience I think I have ever had Jose was awesome. no pressure. I was looking for a first vehicle for my 16 year old daughter and found a great Jetta at a super price. From walking in More

by RUSTY_ABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. Thanks again for your business! Take care!

July 09, 2019

Great Experience! Jose and Kevin were both great to work with! Thank you both for all of your help, especially with my sunroof change! You both Rock!!! More

by SUZFREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Jul 10, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

July 03, 2019

Best Dealership in Metro Atlanta Wow! From the time we hit the lot to the time I received the keys to my car, there was never a lapse in [excellent] customer service. I visited over 5 More

by evonna99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Kevin Chung
Jul 07, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

July 02, 2019

Pruis purchase Purchased a used 2016 Prius online--car was delivered on time and in better than condition that I expected. Dealership was quick to get back with me o More

by jbehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Jones
Jul 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

July 02, 2019

Shamar Banks was awesome SHAMAR WAS VERY patient and informative and helped me make a great choice. I WILL be back when it's time to service and trade. More

by NISHSF72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAMAR BANKS
Jul 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

July 01, 2019

Volkswagon Jetta Stepped it up Volkswagon has given the Jetta a classy, sleek and sharp look. I really think it’s sweet. I’m impressed and satisfied. Hurry go see for yourself. More

by SHSRONDUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamar Banks, Matt Rock, Kate Crockett
Jul 02, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!

June 29, 2019

NIce 👍experience! Came to buy a new car, ended I getting a certifided one. Just what we wanted. Great salesman, very knowledgeable. An asset for VW dealer. More

by TNICKTEE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Vallejo - Gamby, Keenan Jones
Jul 01, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

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