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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

June 24, 2019

Awesome Experience!!!! Shamar Banks was an excellent Salesperson. Kevin Chung and Matt were extremely knowledgeable and assisted with Financing plus Warranty/Maintenance Pl More

by gmiles29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamar Banks, Kevin Chung, DeMarkus Tate
Jun 25, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. If you're ever in need of more help, please let us know. Take care.

June 24, 2019

Personalized customer service Great experience! The staff is not only extremely knowledgeable but also personable and eager to help. They truly make you feel like family and will More

by Jeannine.corbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Maria Maldonado
Jun 26, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hi Jeannine, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 23, 2019

Return visit, very disappointed. I purchased my ’09 Beetle in Denver and had great service from Larry Miller Volkswagen. After moving to Woodstock, I took it in for service to Jim El More

by MARQUITTA
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Maria Maldonado
Jun 25, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, We apologize that your experience didn't meet your expectations. We'd like to learn more about your experience, at your earliest convenience, give our Service Manager, Matt a call at 770-370-4871. Thank you, Jim Ellis VW Kennesaw Management

June 22, 2019

Professional service Professional friendly sales, no pressure . Good inventory of vw certified cars. Purchase was easy. I would recommend Jim Ellis and would purchase from More

by leighroberts1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Clayton Hays
Jun 25, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello there, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out. Take care.

June 20, 2019

Fenomenal service for my car My Passat lost it’s turbo functionality. This required a new filter which it was requested fro Germany 🇩🇪 since they didn’t have one in the US ; the More

by JOSDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me. Mechanic (No name available for me)..My Passat is running like new again..
Jun 20, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out!

June 20, 2019

GREAT FROM START TO FINISH Absolutely the best overall experience. Jim was great. The first dealership that has done what was promised without hesitation. The next time I am in More

by steveperryjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
Jun 20, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2019

Not happy I was not satisfied with the level of service. They definitely did not meet my expectations. The other VW I went to met all of my needs flawlessly. More

by HOPKINSAMBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Maldonado
Jun 25, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, We apologize that your experience didn't meet your expectations. We'd like to learn more about your experience, at your earliest convenience, give our Service Manager, Matt a call at 770-370-4871. Thank you, Jim Ellis VW Kennesaw Management

June 20, 2019

2019 Tiguan I set up an appointment with Clayton. He already had a couple cars I was interested ready for a test drive when I arrived. He could tell me literally More

by katelyngriczin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Hays, Adam Toms
Jun 23, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

June 20, 2019

As Always As always, from the moment I pulled into the service bay, till the moment I drove off in my freshly serviced and washed Passat, everyone with whom I c More

by PJANDERSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, DeMarkus Tate
Jun 23, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

June 20, 2019

Best time Fast and great. They made sure we were taking care of and even took the family to the mall while they work on our car. I would buy another car from th More

by DRAGONACE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gib McClure, Arianna Durham
Jun 23, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! We look forward to your next visit! Take care!

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