Jim Ellis Volkswagen of Kennesaw

I had a great experience at Jim Ellis VW of Kennesaw. I had visited two other dealerships in Atlanta looking for the specific Tiguan I wanted, and was not treated respectfully as a single woman who knew I had visited two other dealerships in Atlanta looking for the specific Tiguan I wanted, and was not treated respectfully as a single woman who knew what she wants. I visited Jim Ellis of Kennesaw and everyone I encountered was respectful, didn't encourage me to settle for something less than what I wanted, and reserved the Tiguan I wanted that would be coming soon. The only bad part was that I believe my trade-in was definitely under-valued, KBB trade-in value estimates approximately $2K and I was only given a little less than $1K despite the car working perfectly and really low miles. Having said that, I love my new Tiguan and the experience was very pleasant and easy. Thank you! More

Raul and Jose were kind, patient, and made the entire process incredibly smooth for me. Raul answered all my questions and made the experience really easy. Something I really liked, that I have never exp process incredibly smooth for me. Raul answered all my questions and made the experience really easy. Something I really liked, that I have never experienced before, is when we were test driving the car Raul was reading me the car fax on the car and was going over all the features its includes! It was incredibly useful and helpful and because of the kindness of these men, it ultimately pushed me to want to buy the car even more! They are so personable!!! More

Jim was able to provide us the vehicle we wanted and explained all of the features and how to use them. explained all of the features and how to use them. More

I cannot recommend this dealership enough and it is because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we w because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we were deciding what was best for us. If i could give him 6 stars I would instead give him 7. Raul gave us the best expert possible with buying a car! He comes with the highest recommendation. More

Good experience. Patient with me in making the right choice. Even showed me cars in the rain Patient with me in making the right choice. Even showed me cars in the rain More

The staff are polite, and the place is spotless. We always feel welcome. Thank you We always feel welcome. Thank you More

Never pushy but when ready to buy great service and eager to make something work. Great experience to make something work. Great experience More

I returned to Jim Ellis as I was looking for a newer year car with a trade. I wanted to work with the same sales person who I worked with when I purchased my RDX. That one person was Raul Sanchez as I know h car with a trade. I wanted to work with the same sales person who I worked with when I purchased my RDX. That one person was Raul Sanchez as I know he had my best interest when I worked with the him last time. Once again he helped me find the car I wanted and it has all the important specs that were important to me. I am once again very satisfied with my experience with Raul and the Jim Ellis dealership team. More

Possibly the best car experience! Brittany was so great, absolutely loved her! She listened to what I was wanting & really helped decide between the two I was looking at. The best! Pr Brittany was so great, absolutely loved her! She listened to what I was wanting & really helped decide between the two I was looking at. The best! Prices were very good, also traded in my car with no issues! Brett was very throughout & got me outta there quickly. Thank you thank you for my new whip! More

Brent is Awesome. Lots of patience, willing to show us as many cars as needed with no pressure! Lots of patience, willing to show us as many cars as needed with no pressure! More