
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
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Recall repaired! I received a recall notice in the mail on Monday. I called and the repair was scheduled for Tuesday morning. I arrived about ten minutes before my 1 I received a recall notice in the mail on Monday. I called and the repair was scheduled for Tuesday morning. I arrived about ten minutes before my 10:00 o'clock appointment and I was out of the dealership before noon, the part replaced and the car washed and ready to go. More
Excellent car buying experience I was promptly contacted after an on-line inquiry about a vehicle. Three hours later we drove home in a new - used car. The online vehicle description I was promptly contacted after an on-line inquiry about a vehicle. Three hours later we drove home in a new - used car. The online vehicle description and sales price were accurate and the salesman, Drae, was a delight to work with. He was a careful listener, easy to talk to and professional. Drae kept the process moving along, from the initial inquiry to the final sale. Matt was true to that form as well. There was no high pressure sales, just honest and realistic expectations and we came away from the deal knowing that we were working with professionals with integrity. Thanks Drae and Matt for making this a comfortable and excellent car buying experience. More
Purchase Oleg was great, it was a pleasure having him as the salesperson. He’s well knowledged and he made it a great experience. The same for the financing Oleg was great, it was a pleasure having him as the salesperson. He’s well knowledged and he made it a great experience. The same for the financing and the management, all together it was a great choice picking Jim Ellis VW as my dealership - thumbs up!!! More
Best dealership People here at this dealership are so honest and trying to help you the most. I have he best sales person that I bought two cars from him. Also this d People here at this dealership are so honest and trying to help you the most. I have he best sales person that I bought two cars from him. Also this dealership is offering you the highest price for your trade in. More
Larry Fitzpatrick was fantastic to work with!! I really appreciated Larry Fitzpatrick's professionalism and patience in helping me select the vehicle that was right for me in price and performance. I really appreciated Larry Fitzpatrick's professionalism and patience in helping me select the vehicle that was right for me in price and performance. I love my 2019 Jetta SE!! Thank you Larry for creating a great buying experience at Jim Ellis Volkswagen!! Thank you for the follow-up call to make sure everything was great with my purchase! If you haven't met "The Tall Hawaiian" at Jim Ellis Volkswagen, go see him. You will be glad you did! Dan K. More
THE BEST Towed my car in because the key would not turn. The service crew was very responsive and kept me updated all along the process. My car was ready soone Towed my car in because the key would not turn. The service crew was very responsive and kept me updated all along the process. My car was ready sooner than first thought and it was washed when I picked it up. LOVE JIM ELLIS!! More
Great visit Fast and affordable. Arianna is always a pleasure to deal with. Always understanding and excellent at explaining what my car needs. Will always deal w Fast and affordable. Arianna is always a pleasure to deal with. Always understanding and excellent at explaining what my car needs. Will always deal with Arianna. More
Speed of Service Scheduling an appointment was convenient to my schedule. The Service team even had my car ready ahead of the anticipated pickup time (and they gave t Scheduling an appointment was convenient to my schedule. The Service team even had my car ready ahead of the anticipated pickup time (and they gave the car a thorough wash!). More
Best car buying experience ever! My wife and I went hoping to find a Tiguan. I knew what I wanted and the folks at Jim Ellis delivered. Every person we worked with was very profession My wife and I went hoping to find a Tiguan. I knew what I wanted and the folks at Jim Ellis delivered. Every person we worked with was very professional. They listened to what we wanted. They did not attempt to sell of anything we didn’t want. With out a doubt it was the best experience we have ever had at a car dealership. Thank you Adam, Raul, and Curtis! More
Great place to get your VW Serviced Always an easy service department to work with. Good staff, comfortable sitting area, and clean dealership. Took less time than expected and they alwa Always an easy service department to work with. Good staff, comfortable sitting area, and clean dealership. Took less time than expected and they always keep me up to speed on what is going on. More