Jim Ellis Volkswagen of Kennesaw

Excellent Car Buying Experience!!! I recently purchased a 2019 VW Tiguan from Jim Ellis Volkswagen Kennesaw after my vehicle was totaled in a car accident. After visiting several differ I recently purchased a 2019 VW Tiguan from Jim Ellis Volkswagen Kennesaw after my vehicle was totaled in a car accident. After visiting several different dealerships, I felt extremely overwhelmed and exhausted when I arrived at this dealership. I can honestly say that every person I dealt with, most notibly Alex, was so knowledgeable, polite, and made you feel like family. I am very happy with my new car and the service I’ve received! Thanks again! More

Great help and no pressure! Everyone was helpful and not too pushy. Answered all the questions. Great dealership and sales person. Oleg was there for every question and took the Everyone was helpful and not too pushy. Answered all the questions. Great dealership and sales person. Oleg was there for every question and took the time to make sure we were taken care off. Going back for another purchase. More

Second purchase within a week Everyone was helpful and not too pushy. Answered all the questions. Great dealership and sales person. Oleg was there for every question and took the Everyone was helpful and not too pushy. Answered all the questions. Great dealership and sales person. Oleg was there for every question and took the time after he was already home for the evening to come back to work to finalize a purchase. He want to make sure you were taken care off. Ensure you go and see Oleg. Purchased an Atlas last week and now purchased a Jetta. More

Excellent Service Excellent service, short waiting periods, and the service agents communicate with the customers in an effective manner. Even went out of their way to Excellent service, short waiting periods, and the service agents communicate with the customers in an effective manner. Even went out of their way to washed and clean my mats while it was starting to rain. Thank you for the great service and I will continue to come service my car here! More

100 k service and check engine light Service was fine and diagnostics found the check engine problem that was fixed in a timely manner. The car was washed and also the inside was cleaned. Service was fine and diagnostics found the check engine problem that was fixed in a timely manner. The car was washed and also the inside was cleaned. More

great service Love the service. People are always happy and willing to help you. Customers service is the best. Mr. Steve help us in all our questions Love the service. People are always happy and willing to help you. Customers service is the best. Mr. Steve help us in all our questions More

Like family! Rafael and the rest of the service team always treat me like family! And sometimes when needed a loner car! They make it easy!!! I only Trust them wit Rafael and the rest of the service team always treat me like family! And sometimes when needed a loner car! They make it easy!!! I only Trust them with mine and my wife’s VW! More

A dealership that looks out for their customers. I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car from them. I have had ongoing electrical and transmission problems with a 2016 golf SportWagen, even though some of these things have continued after the warranty ran out and haven't been denied assistance from the service department from VW America, Rafael Sandoval and the service department of Jim Ellis VW Kennesaw stepped up to the plate for me and talk to the appropriate people to let them know that I have had trouble with this car for a long time and that they need to overlook the fact that the warranty has run out and look at the history of this individual vehicle. As a result of that I was able to get further repair done on my vehicle. Again I would like to mention the fact that I did not even by my car from Jim Ellis VW and they still have looked out for me to make sure did I get taken care of and the people sitting in the Ivory Towers in the suits in the ties don't take advantage of the customers. A very respectable business that I would recommend to anyone. More

Best dealer service center in Atlanta Arianna is a top notch Service Advisor. Her politeness, friendliness and her desire to please the customer is highly commendable. Hands down the best Arianna is a top notch Service Advisor. Her politeness, friendliness and her desire to please the customer is highly commendable. Hands down the best advisor I ever worked with at any dealership, which is why we bring or Jetta and Passat to Jim Ellis Kennesaw More

I hate car buying but liked Jim Ellis. I hate car buying... like I really hate it. I have needed a car for a year but wouldn't buy one from a pressured sales person trying to sell me a car I hate car buying... like I really hate it. I have needed a car for a year but wouldn't buy one from a pressured sales person trying to sell me a car I don't need. We had a great experience with Jim Ellis. We never felt pressured, felt like we were given a fair price, and actually had an easy buying experience. We were able to leave to consider the purchase and contacted them back two days later to finish the deal. I really appreciated their approach. Thanks! More