Jim Ellis Volkswagen of Kennesaw

Excellent Service Excellent service, short waiting periods, and the service agents communicate with the customers in an effective manner. Even went out of their way to Excellent service, short waiting periods, and the service agents communicate with the customers in an effective manner. Even went out of their way to washed and clean my mats while it was starting to rain. Thank you for the great service and I will continue to come service my car here! More

100 k service and check engine light Service was fine and diagnostics found the check engine problem that was fixed in a timely manner. The car was washed and also the inside was cleaned. Service was fine and diagnostics found the check engine problem that was fixed in a timely manner. The car was washed and also the inside was cleaned. More

great service Love the service. People are always happy and willing to help you. Customers service is the best. Mr. Steve help us in all our questions Love the service. People are always happy and willing to help you. Customers service is the best. Mr. Steve help us in all our questions More

Like family! Rafael and the rest of the service team always treat me like family! And sometimes when needed a loner car! They make it easy!!! I only Trust them wit Rafael and the rest of the service team always treat me like family! And sometimes when needed a loner car! They make it easy!!! I only Trust them with mine and my wife’s VW! More

Best dealer service center in Atlanta Arianna is a top notch Service Advisor. Her politeness, friendliness and her desire to please the customer is highly commendable. Hands down the best Arianna is a top notch Service Advisor. Her politeness, friendliness and her desire to please the customer is highly commendable. Hands down the best advisor I ever worked with at any dealership, which is why we bring or Jetta and Passat to Jim Ellis Kennesaw More

I hate car buying but liked Jim Ellis. I hate car buying... like I really hate it. I have needed a car for a year but wouldn't buy one from a pressured sales person trying to sell me a car I hate car buying... like I really hate it. I have needed a car for a year but wouldn't buy one from a pressured sales person trying to sell me a car I don't need. We had a great experience with Jim Ellis. We never felt pressured, felt like we were given a fair price, and actually had an easy buying experience. We were able to leave to consider the purchase and contacted them back two days later to finish the deal. I really appreciated their approach. Thanks! More

It was fantastic I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame More

A dealership that looks out for their customers. I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car from them. I have had ongoing electrical and transmission problems with a 2016 golf SportWagen, even though some of these things have continued after the warranty ran out and haven't been denied assistance from the service department from VW America, Rafael Sandoval and the service department of Jim Ellis VW Kennesaw stepped up to the plate for me and talk to the appropriate people to let them know that I have had trouble with this car for a long time and that they need to overlook the fact that the warranty has run out and look at the history of this individual vehicle. As a result of that I was able to get further repair done on my vehicle. Again I would like to mention the fact that I did not even by my car from Jim Ellis VW and they still have looked out for me to make sure did I get taken care of and the people sitting in the Ivory Towers in the suits in the ties don't take advantage of the customers. A very respectable business that I would recommend to anyone. More

Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More