Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,835 reviews
February 22, 2019
It was fantastic I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame More
by DMPRUNNER
Verified CustomerEmployees Worked With
Stephen Garvey
February 21, 2019
Happy Customer We called ahead to make sure the vehicle we wanted to see was available and later when we arrived, Raul, our salesman, had it pulled up to the side re We called ahead to make sure the vehicle we wanted to see was available and later when we arrived, Raul, our salesman, had it pulled up to the side ready for us to see. We went on a test drive, looked the vehicle over and decided to trade in/purchase. Everyone we dealt with was knowledgeable, helpful & friendly. It was a great transaction! More
by mrsstalkerjr
Employees Worked With
Raul Sanchez
February 21, 2019
Polite and professional Service The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my nee The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my needs in regards time availability. I only wish my Health Care Coverage provider was this helpful during appointments. LOL More
by C-BARRETT
Employees Worked With
DeMarkus Tate
February 21, 2019
:) my experience at VW KENNESAW Very informative, attentive and professional .. I appreciate the quick service turn around with my vechile. I did not have a long wait with My service Very informative, attentive and professional .. I appreciate the quick service turn around with my vechile. I did not have a long wait with My service More
by K.CALHOUN07
Employees Worked With
DeMarkus Tate
February 21, 2019
Leased vehicle service At times I am with Jim Eli’s with last at least 4 or 5 cars plus my other household member for several as well. Seemed to be each time we got car we At times I am with Jim Eli’s with last at least 4 or 5 cars plus my other household member for several as well. Seemed to be each time we got car we got less for our money. I lead car and when I purchase service agreement Inassumed it is cover to when I need service in basic like 10k 20 k and 30k . I was just informed that my service agreement doesn’t cover balance and rotation on tires ? I always had that or if I didn’t I don’t remember but that sound like a basic of service to me . Anyhow I had to pay $60 for balance and rotation on leads / brand new car . After a day I got a card in a mail with complimentary tire rotation.i called to regular refund for my $60 but was informed that card is worthless si ce I would still need balance and to pay for . So who does this ? Marketing ? Why bother to send a card if u know that tire rotation in most cars over 10k would require balance ,(z Just thought u would like to know how I feel kid. Deceived with all this gimmicks on service and your complimentary services add ins . More
by aidaa09
Employees Worked With
DeMarkus Tate
February 21, 2019
Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More
by busterbrown2019
Employees Worked With
Rafael Sandoval, Kevin Chung, Jack Jackson
February 21, 2019
Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More
by busterbrown2019
Employees Worked With
Rafael Sandoval, Kevin Chung, Jack Jackson
February 21, 2019
Friendly and informative. I was given options and not pressured into unnecessary parts or repairs. I felt like I was treated well by the personable employees and informative. I was given options and not pressured into unnecessary parts or repairs. I felt like I was treated well by the personable employees. More
by BUSYWOLF81
Employees Worked With
Stephen Garvey
February 21, 2019
In and Out Quickly Getting your vehicle services with Jim Ellis Volkswagen Kennesaw is a snap. You can set your appointment up online. They intake your car in only a few Getting your vehicle services with Jim Ellis Volkswagen Kennesaw is a snap. You can set your appointment up online. They intake your car in only a few minutes and promptly let you know when it is done. I highly recommend having your Volkswagen serviced here if it is in your neighborhood. More
by gentleman-jason
Employees Worked With
Arianna Durham
February 20, 2019
Amazing Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers More
by MARIAMAFALL12
Employees Worked With
Matt Rock, Raul Sanchez, Adam Toms
