Jim Ellis Volkswagen of Kennesaw

Great experience . Frank & Larry did everything possible to get us into the car we wanted. We really appreciate the great customer service we received. Matt Rock wa . Frank & Larry did everything possible to get us into the car we wanted. We really appreciate the great customer service we received. Matt Rock was very clear in his explanations and personable. Awesome team! More

Great experience, staff are very knowledgeable of the cars I came in for my 20,000 mile service. I also mentioned that I noticed water sloshing around in the rear gate a few months ago (after a night of heavy I came in for my 20,000 mile service. I also mentioned that I noticed water sloshing around in the rear gate a few months ago (after a night of heavy rain). The technicians took the panels off the gate to check for water damage, which thankfully there was none. Everything was covered under the warranty. Arianna was the service employee who was helping me out. She is very knowledgeable of the cars and which parts tend to go wrong. She was also able to thoroughly explain what was checked/cleaned in the rear gate. More

Adam will be missed Adam did a wonderful job explaining to me what was going on with my car. He also helped me get better deals with my insurance company. I had a wonderf Adam did a wonderful job explaining to me what was going on with my car. He also helped me get better deals with my insurance company. I had a wonderful time talking to him on his last day at work. More

First Class Service!!! Hats off to Jim Ellis Volkswagen. From the time I first stepped in the door looking to purchase, to this my first 30 day check up at the service depar Hats off to Jim Ellis Volkswagen. From the time I first stepped in the door looking to purchase, to this my first 30 day check up at the service department I have been treated the way a customer should be treated. Everyone has been polite and professional, ready and willing to serve. Their service department is well organized and fast. The waiting lounge is very comfortable to the point that I almost didn’t want to leave Lol. I do not know if this is Jim Ellis or Volkswagen standard but whichever they sure got it right! Thanks JIM ELLIS! More

Impressive,Professional Team First rate experience all the way! Luke was knowledgeable and helpful in every way!! I couldn’t be happier! This Beetle is the cutest car on the plane First rate experience all the way! Luke was knowledgeable and helpful in every way!! I couldn’t be happier! This Beetle is the cutest car on the planet! More

“They walk on water” I’m absolutely satisfied with every service provided to me during the process of finding and purchasing my new VW! Pleased with my purchase price, eve I’m absolutely satisfied with every service provided to me during the process of finding and purchasing my new VW! Pleased with my purchase price, even more satisfied that they worked with my budget and suggested helpful packages I know I’ll be glad I purchased later on down the road. Everyone was super helpful and pleasant to speak with! More

Dealer with integrity This is now the 4th car that I have bought from Jim Ellis Atlanta and the main reason is that they behave ethically during the negotiations and purcha This is now the 4th car that I have bought from Jim Ellis Atlanta and the main reason is that they behave ethically during the negotiations and purchase process. This is the second car that I have purchased with Larry Fitzpatrick, who is both patient and respectful of my attention and time. I will keep on coming back and recommend them to my friends! More

Great experience Excellent service! I worked with Drae for the purchase of my certified preowned Volkswagen . Very smooth process. I felt no pressure. You really fee Excellent service! I worked with Drae for the purchase of my certified preowned Volkswagen . Very smooth process. I felt no pressure. You really feel like they care every step of the way. Worth the trip! More

Polite, great communication Knew exactly how much the service would cost before they did the work. Waiting area was very nice with free wi-fi. Everyone was very nice and friendly Knew exactly how much the service would cost before they did the work. Waiting area was very nice with free wi-fi. Everyone was very nice and friendly. Car was washed very clean as part of the service. More