Jim Ellis Volkswagen of Kennesaw

This VW dealer has been very fair! I typically take my service needs to an independent mechanic but when I had a computer problem, they said they don't do that type of work, so I took i I typically take my service needs to an independent mechanic but when I had a computer problem, they said they don't do that type of work, so I took it to the Jim Ellis VW dealer in Kennesaw, GA. Although they had never heard of this strange computer glitch that showed I had a rear door that was open, causing my lights to stay on and my battery drain, they were able to quickly reprogram the onboard computer to take care of this problem. (I have a coupe with no rear door, LOL). And the price was much less than I expected, too! I wound up getting that and an oil change done for $150! Last year when I had a flat tire 100 yards from the dealership I pulled in at closing time and they put my spare tire on free of charge until I could get a new tire! I'm impressed with their service. More

Very professional.5 stars! This people are really professional. My concierge was Arianna Durham from the service department.I cant think of anything she can improve on.Overall r This people are really professional. My concierge was Arianna Durham from the service department.I cant think of anything she can improve on.Overall really nice experience.I would definitely recommend this place. More

Very Professional Larry and Kevin answered all my questions and made the process of buying a 2019 Jetta very efficient. I will recommend them to my friends interested Larry and Kevin answered all my questions and made the process of buying a 2019 Jetta very efficient. I will recommend them to my friends interested in a Volkswagen. The car, by the way, is awesome. More

Fantastic service!! Alex was FANTASTIC! He was so helpful and patient with us. He went above and beyond to get the exact car that I wanted, and worked within my budget. C Alex was FANTASTIC! He was so helpful and patient with us. He went above and beyond to get the exact car that I wanted, and worked within my budget. Can't say enough good things about him! More

2018 Atlas I purchased my 2018 Atlas with the assistance of Raul inMarch. I had my 1st service and recall updates performed. I also had an issue with my middle I purchased my 2018 Atlas with the assistance of Raul inMarch. I had my 1st service and recall updates performed. I also had an issue with my middle row seat which was rattling. The service dept was able to locate the issue and replace the part under warranty. DeMarcus Tate provided us with a vehicle until my Atlas service was complete. When my husband picked up my vehicle Jim Ellis service had washed it. What a pleasant surprise. More

Great experience Our salesman, Jose, was very knowledgeable and gave us a great deal with no haggling. Loving our new Tiguan and would definitely recommend this dealer Our salesman, Jose, was very knowledgeable and gave us a great deal with no haggling. Loving our new Tiguan and would definitely recommend this dealership. More

Airbag recall & Oil /Filter service VW service Department has very professional advisor(s) on staff. They take the time to explain the work being done & update you as process is being VW service Department has very professional advisor(s) on staff. They take the time to explain the work being done & update you as process is being done. Had a recall for the airbag and the process took time to complete (order part, wait on part & install) had a good experience with VW service. More

Great service They had me in and out in no time with their great service. The loaner car was clean and they had it ready for me when I arrived. They had me in and out in no time with their great service. The loaner car was clean and they had it ready for me when I arrived. More

All of the people at Jim Ellis. We just bought a 2019 Tiguan SE from Jim Ellis Kinnaswa. Larry Fitzpatrick left no question unanswered and answered some question not asked. You’ll fi We just bought a 2019 Tiguan SE from Jim Ellis Kinnaswa. Larry Fitzpatrick left no question unanswered and answered some question not asked. You’ll find all the Jim Ellis people thorough , polite and never pushy. look up Larry the Tall Hawaiian. His attention and personal touch will please you. Enjoy your new car all. More

Out of state purchase I drove several hundred miles from out of state to buy my VW at Jim Ellis. Clayton Hays had all 4 of the cars I was interested in ready for view. Cla I drove several hundred miles from out of state to buy my VW at Jim Ellis. Clayton Hays had all 4 of the cars I was interested in ready for view. Clayton was knowledgeable and worked through the process to help me find a great cert preowned Passet. I will reccomend Clayton to my friends . He is enerjetic, positive and made the buying peocess go very smoothly. Good job! More