Jim Ellis Volkswagen of Kennesaw

Amazing Advisor! Go see Steve Garvey! Amazing service department, I lucked out and have had Steve Garvey as my advisor dealing with my new Atlas. Although frustrated with my new purchase I Amazing service department, I lucked out and have had Steve Garvey as my advisor dealing with my new Atlas. Although frustrated with my new purchase I’m SOO THANKFUL I found an advisor that seemingly goes above and beyond to help diagnose things in an effort to get me to “love my Atlas.” I’ve had several cars and have never had an advisor like this. I recommend this service department but more so Steve Garvey. I’m fairly certain I won’t utilize any other advisor. It’s bad enough you have to spend time dealing with cars but at least you’ll have someone in your corner ensuring things aren’t ignored. My experience anyways. More

Great experience I brought the car in for a problem that turnout out to be just part of a recall. It was easily and quickly taken care of and they kept me informed abo I brought the car in for a problem that turnout out to be just part of a recall. It was easily and quickly taken care of and they kept me informed about it as soon as they had it all figure out. More

Excellnet As alway everyone here was great. Brought in my car to get check out and they were able to get me up and running again. I will continue to bring my ca As alway everyone here was great. Brought in my car to get check out and they were able to get me up and running again. I will continue to bring my car back for service. My 14 Jetta GLI is running like brand new. More

Win-win When you buy a car from Jim Ellis VW you can forget everything you dread about the car buying experience. The dealership is a showplace and the sales When you buy a car from Jim Ellis VW you can forget everything you dread about the car buying experience. The dealership is a showplace and the sales experience is a reflection of the atmosphere. Larry Fitzgerald (the Tall Hawaiian) and his manager Chandler Ellise treated me with the upmost respect and together we found a way to get me into the car I found on their internet site. The negotiation process was professional and straightforward. I hope they thought it was a win-win outcome because I was certainly satisfied with the result. They truly listened, understood my perspective and dealt in a pleasant and business-like manner. In my decades of buying cars I have seen all of the sales techniques but I did not feel like they sold me a car, they helped me make a transaction. I would not hesitate to recommend this dealer to anyone. And if you are a veteran, Larry will treat you right and share war stories with you. Trust me, there is no incentive in this review except in letting you know that if you need to buy a car, Jim Ellis VW is a place you should put high on your list. More

The Best Dealership! From the second you arrive staff is very attentive (opening your car door). They listen to what's going on with my car and keep me informed before doi From the second you arrive staff is very attentive (opening your car door). They listen to what's going on with my car and keep me informed before doing anything extra, telling me exactly what it will cost. The building is very comfortable and amenities are great. The mechanics have always done the work correctly the first time. All the staff is more than happy to help you in any way they can. Great dealership!!! More

EXCELLENT I saw the car online on 1-2-19 contacted the Dealership PICKED UP the car on 1-7-19 with car salesman Larry Fitzpatrick. EXCELLENT EXPERIENCE. I got I saw the car online on 1-2-19 contacted the Dealership PICKED UP the car on 1-7-19 with car salesman Larry Fitzpatrick. EXCELLENT EXPERIENCE. I got EVERYTHING I was looking for Make, Model, Year, Millage, I GOT IT ALL. More

Good listeners! Car buying is generally not one of my favorite things to do. I've been through all the games, the terms, the buzz phrases etc. I basically told the s Car buying is generally not one of my favorite things to do. I've been through all the games, the terms, the buzz phrases etc. I basically told the salesman not to push me. I ask questions, you give answers and we can all get along. I must say, he did just that. I am a " buy and hold guy". I don't need a new car every 3 to 5, but when i do need another vehicle I will definitely give jim Ellis a call to see if they have something to fit my needs. More

Sponteneous,accurate on point. The Vw TEAM,looked like People who knew what they were doing which is very important.They were on top of the situation as soon as i got there.Thanks a The Vw TEAM,looked like People who knew what they were doing which is very important.They were on top of the situation as soon as i got there.Thanks again.Samuel Muchai. More

Service review The time I spent at the Volkswagen dealership with Steve was great! He had outstanding customer service, I would recommend him to anyone with a Volksw The time I spent at the Volkswagen dealership with Steve was great! He had outstanding customer service, I would recommend him to anyone with a Volkswagen in the area. More

Always take care of me This is the only place I get my car serviced. They always do a great job when getting my car serviced. Arianna is the best andbis always honest with m This is the only place I get my car serviced. They always do a great job when getting my car serviced. Arianna is the best andbis always honest with me about how long it will take when I bring it in. Great experience all around. More