Jim Ellis Volkswagen of Kennesaw

Excellent experience Gem ("Jim") was an outstanding sales person. No pressure, relaxed, and super nice. Was very helpful with my decision and very knowledgeable about VW. Gem ("Jim") was an outstanding sales person. No pressure, relaxed, and super nice. Was very helpful with my decision and very knowledgeable about VW. Would highly recommend working with him! More

80,000 mile service They have a great place to wait, fortunately when my 3 hour estimate became 6. The safety recall was the reason, but they made it pleasant. Added a di They have a great place to wait, fortunately when my 3 hour estimate became 6. The safety recall was the reason, but they made it pleasant. Added a discount for my inconvenience. More

Oil change and recall repair Just an oil change and a recall repair. Left my car and a couples hours later I was called to be told my car was ready. When I arrived back at the dea Just an oil change and a recall repair. Left my car and a couples hours later I was called to be told my car was ready. When I arrived back at the dealership my paperwork was ready and my car was washed and ready too! More

Toyota Camry Purchase I had a very good experience purchasing my car. They were very friendly with no pressure and it was a very smooth process. Thank you I had a very good experience purchasing my car. They were very friendly with no pressure and it was a very smooth process. Thank you More

Happy with new car! Oleg was very friendly, he answered all my questions and my family’s, and I got the car I wanted. It was a good experience! Oleg was very friendly, he answered all my questions and my family’s, and I got the car I wanted. It was a good experience! More

Pricey Opinions Although all personnel were friendly and attentive, it is their price for diagnosis and repair which is a deterrent. The service personnel made it sou Although all personnel were friendly and attentive, it is their price for diagnosis and repair which is a deterrent. The service personnel made it sound as if my car would completely fail if I didn't decide to fix it on the spot...they even included items which were more cosmetic in nature vs functional. When I shared their quote with others, everyone agreed that they were quoting me extremely prices. I spent over $100, without getting anything resolved or even touched. More

Gem was Awesome Gem was a great salesman he took the time to explain the car functions to me in a way that I could understand. He was also very patient with my decisi Gem was a great salesman he took the time to explain the car functions to me in a way that I could understand. He was also very patient with my decision making process and I never felt pressured in the process. More

Great overall experience! The entire process at Jim Ellis was pleasant! Keenan was a great help with everything and was prompt with everything. I will continue to do business The entire process at Jim Ellis was pleasant! Keenan was a great help with everything and was prompt with everything. I will continue to do business here! More

Great overall experience! Bought my very first VW. I had the pleasure of working with Luke who was highly recommended by a friend. I test drove an Atlas at 3 different VW deale Bought my very first VW. I had the pleasure of working with Luke who was highly recommended by a friend. I test drove an Atlas at 3 different VW dealerships in Atlanta and once I reached out to Luke via text message he was very instrumental, knowledgeable and came across passionate. What separated him from salesman at other VW dealerships was his eagerness to go that extra mile while never have met me. We met the same day we came in to sign the lease agreement. He was very professional before, during and after the sale. A++ More

Outstanding! Jeff is an outstanding technician. He has serviced my vehicle for over 15 years !The entire process at Jim Ellis was pleasant.Keep up the good work. Jeff is an outstanding technician. He has serviced my vehicle for over 15 years !The entire process at Jim Ellis was pleasant.Keep up the good work. More