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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

November 20, 2018

Solid Customer Service Your sales team did a great job. The only issue i had was the team did not keep me informed of the delay in my paperwork. More

by rodamyhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Luke Bialas, Clayton Hays
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 20, 2018

Great people, great service! Arianna and DeMarkus made my Jetta recall service a pleasant experience. Overall, this dealership is a well run business. I will be back for all my se More

by PMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, DeMarkus Tate
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 20, 2018

Top notch! Jim Ellis service is unmatched. Top notch service. I highly recommend Jim Ellis for all your needs. Steve is the man to see in the service department. You experience is unmatched th More

by VWENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

November 19, 2018

Always great service There was a minor issue after the oil change. My service rep did everything possible to assist me. Great job. Working with the service department. More

by JTM997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Oil Change My adviser was very professional and friendly. Although, Rafael wasn't my adviser, he went out of his way to make sure I was assisted and helped in g More

by Tee Cee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarkus Tate
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 19, 2018

Highly Recommend Jim Ellis Volkswagen! Darius and staff took care of me and my needs 100%! No pressure dealership here unlike most other dealers. Definitely give them a shot whether your lo More

by Spencer B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Bennet, Matt Rock, Frank Dickenson
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Spencer, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

November 17, 2018

My sales person was expectional Jack who was my sales person was my best sales person I have ever had! He was working so hard on a rainy day when the rain was pouring and he didn’t m More

by bahman.m88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Jackson, Matt Rock
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 17, 2018

70000 maintenance I called Jim Ellis on Wednesday, scheduled service for Thursday. Brought the car in at 7:30am and was out before I knew it. Everyone was pleasant. More

by MRANSOM888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 16, 2018

Smooth Service was completed on time and Adrianna was very through, and was a pleasure to deal with.. I’ll definitely request her in the future. More

by WMCUTHBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
November 16, 2018

Easy to deal with. Had a great experience with this dealership. Bought a 2017 Subaru WRX STI they had on the lot. Drae Lloyd was my salesman. He was very easy to wor More

by WRXGUY2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dickenson, Kevin Chung, Drae Lloyd
Nov 21, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

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