Jim Ellis Volkswagen of Kennesaw

Excellent Great Job!!! I found them to be very helpful and professional. They were able service the car the same day and provide a loaner for the day. Great Job!!! I found them to be very helpful and professional. They were able service the car the same day and provide a loaner for the day. More

Transparent, Comfortable and Knowledgeable My wife and I came to the team having done considerable research into potential vehicle options. We'd set up a series of appointments throughout the c My wife and I came to the team having done considerable research into potential vehicle options. We'd set up a series of appointments throughout the course of the week - but didn't end up needing them based on the experience we had at Jim Ellis VW Kennesaw. Lee was knowledgeable and personable throughout the sales process and never put us into an uncomfortable position. Everything was above board and transparent. Once we'd decided to proceed with purchase, Matt was thorough in explaining all of the terms of financing, and all of our questions - despite the fact that we were nearing closing time. Nice, clean showroom and great facilities overall. More

Honest and Helpful I bought my VW Golf from this dealer 2 years ago and have been using their service center ever since. I've had a moonroof fixed, shifter replaced, and I bought my VW Golf from this dealer 2 years ago and have been using their service center ever since. I've had a moonroof fixed, shifter replaced, and used their recommended body shop when I got in an accident. All the repairs I've gotten done have held up great, no complaints. The service staff are kind and informative and the mechanics are helpful and professional. Shout out to Arianna, Demarkus, and Rafael for all their help. More

Quick and easy Overall, this was a great buying experience. I knew what I wanted and what I wanted to pay, and the staff made it happen without a using pushy sales t Overall, this was a great buying experience. I knew what I wanted and what I wanted to pay, and the staff made it happen without a using pushy sales tactics. Oleg was was extremely helpful and provided plenty of follow-up to make sure I was happy with the purchase. More

Great Knowledge & Customer Service! Oleg was my salesman and he was very knowledgeable and helpful. Matt gave me a great deal on my new Jetta! From the call to schedule the appointment t Oleg was my salesman and he was very knowledgeable and helpful. Matt gave me a great deal on my new Jetta! From the call to schedule the appointment to the guys be just awesome , I will be back to purchase my next car and will be telling all my friends and family where to get the bet service and best car! More

They really went the extra mile. I went into the dealership with an interest in 2 different vehicles. I was immediately greeted and helped by one of the team members, Zach. He was ver I went into the dealership with an interest in 2 different vehicles. I was immediately greeted and helped by one of the team members, Zach. He was very polite, and listened to everything I had to say about what I was looking to get out of my new vehicle. Both Zach and the financing team stayed after hours to get me into my new car, even though I could have come back later in the week. Even at the end of the night they made sure the car was washed and had a full tank of fuel before I drove away. I'm enjoying every minute of my new purchase and I would definitely buy from here again. More

Taking care of business! I’m constantly impressed with the service team at Jim Ellis of Kennesaw. They are caring and motivated to keep my experience positive. Rafael and Tate I’m constantly impressed with the service team at Jim Ellis of Kennesaw. They are caring and motivated to keep my experience positive. Rafael and Tate always remember me by name. I can’t speak highly enough about this team. More

Good experience We were treated with respect and courtesy and it was a reasonable wait time for the work performed . I would highly recommend this dealership to anyon We were treated with respect and courtesy and it was a reasonable wait time for the work performed . I would highly recommend this dealership to anyone More

Experience was great Every thing was great with extras and price but financing took longer then anticipated financing arm needs better communication to interest rates appr Every thing was great with extras and price but financing took longer then anticipated financing arm needs better communication to interest rates approved for. I got approved but had to ask for a better rate for the Fin Manager to check for a better rate. Raul was the best salesman I have ever used when buying a car. He was very inform on the product. More

Experience was great, lot of patience Got a great deal on a Passat six months ago and a Tiguan last weekend; Cem worked with us for a few weeks before we bought, very professional, a lot Got a great deal on a Passat six months ago and a Tiguan last weekend; Cem worked with us for a few weeks before we bought, very professional, a lot of patience. Thanks Gem More