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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

November 04, 2018

Great Certified Car purchase experience I did my research, and new that we wanted a Tiguan. I contacted Jim Ellis Volkswagen to set up a time to come in. The process was straightforward an More

by Liv VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Drae Lloyd
Nov 06, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 03, 2018

Great car-buying experience! This is a great car resource. The staff is quite friendly, the facility is very nice, and the paperwork is nicely streamlined to save you time. More

by pfscribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Volkswagen Kennesaw

November 02, 2018

It doesn't get any better than Jim Ellis VW Matt Hamby delevered us a Fast, Courteous, and professional staff that gave us top notch customer service! They fixed my car with no issues. Thank you More

by MECHJ2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby, Glenn Benedikt
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for letting us know how Matt did! If you're ever in need of more help, please let us know!

November 02, 2018

Excellent Customer Service Provided me with a good deal and treated me with the utmost respect. Jose was professional and curtious. Would recommend this dealership to my family More

by rushfan04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience working with Jose reflected this! Thanks again for the recommendation, and have an amazing day!

November 02, 2018

Picking up in person a new car The person who stood out the most out of all the nice people at the dealership was Mr. Keenan Jones. Not only came to the airport to pick us up on his More

by robert@brasshornet.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Keenan Jones
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Robert, we're happy you found Keenan and our staff to be so supportive during your experience here at Jim Ellis Volkswagen Kennesaw. We do hope we can be of assistance again in the future. Take care!

November 02, 2018

Jim Ellis VW Dealership Rocks Great Buying Experience , Jim Baydemir is a great salesman very informative and Matt Rock was great on the finance end.#1 Dealer in Cobb County ! More

by rboggess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Morris, Matt Rock
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent buying experience with us! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 01, 2018

Great place Very nice place with great customer service!They go above an beyond!They take time to get to know you an answer all the questions you may have.I highl More

by Cblevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Bialas
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 01, 2018

Amazingly efficient I will not take my car anywhere else. This team has the right techs for the right job. Love this place. Such a great place to do business! More

by c5cruisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

Recall and other services I was very impressed with Steve Garvey and the Volkswagen team on how they managed all of my needs and completed the work in a timely matter. The deal More

by MARC.CAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

good dealership Everyone was very friendly, professional, and did a good job. I will continue to use Jim Ellis V. W. It was halloween so i guess all the candy was j More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi David, Thank you so much for your kind words. I think there might have been a mistake as your star ratings do not match your recommendation. One star rating is the lowest rating equaling poor performance and five star equals a great experience. Give us a call if you need any assistance. Thanks again!

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