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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

November 02, 2018

Jim Ellis VW Dealership Rocks Great Buying Experience , Jim Baydemir is a great salesman very informative and Matt Rock was great on the finance end.#1 Dealer in Cobb County ! More

by rboggess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Morris, Matt Rock, Jim Baydemir
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent buying experience with us! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 02, 2018

Picking up in person a new car The person who stood out the most out of all the nice people at the dealership was Mr. Keenan Jones. Not only came to the airport to pick us up on his More

by robert@brasshornet.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Keenan Jones
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Robert, we're happy you found Keenan and our staff to be so supportive during your experience here at Jim Ellis Volkswagen Kennesaw. We do hope we can be of assistance again in the future. Take care!

November 01, 2018

Transparency, honesty and efficient customer handling Larry Fitzpatrick did an outstanding job getting me a great deal on exactly the new car I needed. I was given accurate information at the right level More

by VWbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson, Larry Fitzpatrick
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. If you're ever in need of more help, please let us know! We hope you have a great day!

November 01, 2018

Friendly and fast. This was for a safety recall. Everything was done quickly and efficiently. They even washed and vacuumed my car and check fluid levels. Great experien More

by DKSCOTT93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Palmer, Rafael Sandoval
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

November 01, 2018

Recall and other services I was very impressed with Steve Garvey and the Volkswagen team on how they managed all of my needs and completed the work in a timely matter. The deal More

by MARC.CAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

Amazingly efficient I will not take my car anywhere else. This team has the right techs for the right job. Love this place. Such a great place to do business! More

by c5cruisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

good dealership Everyone was very friendly, professional, and did a good job. I will continue to use Jim Ellis V. W. It was halloween so i guess all the candy was j More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi David, Thank you so much for your kind words. I think there might have been a mistake as your star ratings do not match your recommendation. One star rating is the lowest rating equaling poor performance and five star equals a great experience. Give us a call if you need any assistance. Thanks again!

November 01, 2018

Easy as 1,2,3. Drop off and go is why I love Jim Ellis VW Kennesaw. Rafael is my go to guy service advisor. Always does a great job. More

by CIPRIANOU87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2018

Great place Very nice place with great customer service!They go above an beyond!They take time to get to know you an answer all the questions you may have.I highl More

by Cblevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Bialas
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 01, 2018

Lee Robertson & Matt Rock This is the 2nd car I’ve bought with Lee as the salesman and both experiences have been great. He’s very knowledgeable and gives great advice. I didn’ More

by CCHAR011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Lee Robertson
Nov 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

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