Jim Ellis Volkswagen of Kennesaw

Carole's review Everything was great! The waiting room is pleasant, I even found someone to turn the sound off on the tv so I could read in peace. Finished in two h Everything was great! The waiting room is pleasant, I even found someone to turn the sound off on the tv so I could read in peace. Finished in two hours. More

Purchased a Jetta for our daughter Gem was great! We were very pleased with our process. We would recommend this dealership to others. Our daughter loves her car. Overall great experien Gem was great! We were very pleased with our process. We would recommend this dealership to others. Our daughter loves her car. Overall great experience. More

Great service and very quick to fix the problem We had to have the car towed in due to a failure to start. The service advisor came outside while we were getting the car unloaded and completed the We had to have the car towed in due to a failure to start. The service advisor came outside while we were getting the car unloaded and completed the whole check in process outside. She gathered all of the important information and even made sure we got everything out of the car before we left. The techs first guess ended up being the solution and he was able to have the car completed by the end of the next business day. More

20,000 mile service on my Jetta I always have a good experience when I take my car to be serviced at Jim Ellis. They do a thorough job when servicing my Jetta. The staff is very frie I always have a good experience when I take my car to be serviced at Jim Ellis. They do a thorough job when servicing my Jetta. The staff is very friendly and helpful. I love the waiting area for the customers who choose to wait there while their car is serviced. My car is always returned to me clean inside and out and the service department always goes over everything that they have done while servicing my car as well as fully explaining any problems that they encountered and corrected. This is the 3rd car that I have purchased from a Jim Ellis dealership and I have been very pleased with every one of my dealings and service with them. More

10K service - quick and easy Glenn did a great job listening to my needs. He set expectation and met them. Great job, Rafael assisted me on a minor issue upon my return. He was qu Glenn did a great job listening to my needs. He set expectation and met them. Great job, Rafael assisted me on a minor issue upon my return. He was quick and thorough. More

Prompt service I took my car to dealer for first 45 day courtesy inspection and was promise a complete carwash, when I got the car back they did a terrible job with I took my car to dealer for first 45 day courtesy inspection and was promise a complete carwash, when I got the car back they did a terrible job with the wash, I didn't expected a full detail just a basic wash but it was terrible even for a basic wash. This is the reason why I gave it 3 🌟 as for the service it was just an inspection. More

Experienced Professionals! Oleg R. did everything to make me comfortable and actually cared about my needs. Thank You! Explained the car features for me also. I am happy with m Oleg R. did everything to make me comfortable and actually cared about my needs. Thank You! Explained the car features for me also. I am happy with my choice. More

Purchased a 2018 VW Atlas The experience was very easy, professional, and friendly. Our sales rep, Alex, is extremely knowledgeable of the VW product line, business oriented wh The experience was very easy, professional, and friendly. Our sales rep, Alex, is extremely knowledgeable of the VW product line, business oriented when it comes to pricing, and was extremely helpful in our car purchase decision. I would do business with him and the Jim Ellis Kennesaw team again. More

Good overall experience Jim Ellis again delivered with great service. Arianna was great in both noting the issue and in ordering the part for me. The repair is working out w Jim Ellis again delivered with great service. Arianna was great in both noting the issue and in ordering the part for me. The repair is working out well and the rental car experience was as good as it could be. My only request would be that they let me know sooner that they are going to have to keep my car overnight to get the work done, as it caught me off guard. More

Excellent Oleg was extremely attentive and helpful. Made sure I was comfortable in my choice and spent time explaining every detail of the car I chose. Oleg was extremely attentive and helpful. Made sure I was comfortable in my choice and spent time explaining every detail of the car I chose. More