
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
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10K service - quick and easy Glenn did a great job listening to my needs. He set expectation and met them. Great job, Rafael assisted me on a minor issue upon my return. He was qu Glenn did a great job listening to my needs. He set expectation and met them. Great job, Rafael assisted me on a minor issue upon my return. He was quick and thorough. More
20,000 mile service on my Jetta I always have a good experience when I take my car to be serviced at Jim Ellis. They do a thorough job when servicing my Jetta. The staff is very frie I always have a good experience when I take my car to be serviced at Jim Ellis. They do a thorough job when servicing my Jetta. The staff is very friendly and helpful. I love the waiting area for the customers who choose to wait there while their car is serviced. My car is always returned to me clean inside and out and the service department always goes over everything that they have done while servicing my car as well as fully explaining any problems that they encountered and corrected. This is the 3rd car that I have purchased from a Jim Ellis dealership and I have been very pleased with every one of my dealings and service with them. More
Excellent Oleg was extremely attentive and helpful. Made sure I was comfortable in my choice and spent time explaining every detail of the car I chose. Oleg was extremely attentive and helpful. Made sure I was comfortable in my choice and spent time explaining every detail of the car I chose. More
Purchased a 2018 VW Atlas The experience was very easy, professional, and friendly. Our sales rep, Alex, is extremely knowledgeable of the VW product line, business oriented wh The experience was very easy, professional, and friendly. Our sales rep, Alex, is extremely knowledgeable of the VW product line, business oriented when it comes to pricing, and was extremely helpful in our car purchase decision. I would do business with him and the Jim Ellis Kennesaw team again. More
Good overall experience Jim Ellis again delivered with great service. Arianna was great in both noting the issue and in ordering the part for me. The repair is working out w Jim Ellis again delivered with great service. Arianna was great in both noting the issue and in ordering the part for me. The repair is working out well and the rental car experience was as good as it could be. My only request would be that they let me know sooner that they are going to have to keep my car overnight to get the work done, as it caught me off guard. More
Experienced Professionals! Oleg R. did everything to make me comfortable and actually cared about my needs. Thank You! Explained the car features for me also. I am happy with m Oleg R. did everything to make me comfortable and actually cared about my needs. Thank You! Explained the car features for me also. I am happy with my choice. More
Good Experience - Volkswagen Jetta 1.4T S It was really memorable experience dealing perhaps leasing car from Jim Ellis. Absolutely transparent and honest. Zach was really very helpful. Thanks It was really memorable experience dealing perhaps leasing car from Jim Ellis. Absolutely transparent and honest. Zach was really very helpful. Thanks a lot for all the help and support. More
First class dealership I just bought my third car from Jim Ellis VW. Their sales team always says the same thing in person that they say on the phone. Their service has al I just bought my third car from Jim Ellis VW. Their sales team always says the same thing in person that they say on the phone. Their service has always pleased me and my wife. More
Great service . Demarkus made me feel welcome and comfortable, and did some homework for me without me even asking, about my Passat's service history and future. . Demarkus made me feel welcome and comfortable, and did some homework for me without me even asking, about my Passat's service history and future. More
Great people I really enjoyed all the people I met during the buying process. Everyone went above and beyond to make sure I understood ever step along the way. I really enjoyed all the people I met during the buying process. Everyone went above and beyond to make sure I understood ever step along the way. I had a great experience with the service department when I returned to have a dealer installed option installed. I think it should be a great long term relationship. More