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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

October 14, 2018

Good Experience - Volkswagen Jetta 1.4T S It was really memorable experience dealing perhaps leasing car from Jim Ellis. Absolutely transparent and honest. Zach was really very helpful. Thanks More

by mdias90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyanton
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

October 14, 2018

First class dealership I just bought my third car from Jim Ellis VW. Their sales team always says the same thing in person that they say on the phone. Their service has al More

by BRYAN.HALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Todd Brafford, Drae Lloyd
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Bryan, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 14, 2018

Great service . Demarkus made me feel welcome and comfortable, and did some homework for me without me even asking, about my Passat's service history and future. More

by TOURETTETIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Oct 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 13, 2018

Glenn was awesome Glenn and his team took care of the problem with professionalism and concern for my time. Even when the painter didn’t show up that day. More

by LBANKS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Benedikt
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are glad we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2018

Great people I really enjoyed all the people I met during the buying process. Everyone went above and beyond to make sure I understood ever step along the way. More

by jwc419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Frank Dickenson, Drae Lloyd
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 12, 2018

Great Customer service Arianna was very courteous and professional. Service was complete within stated time. I was apperiticiate who take care of their customers by respecti More

by LAKESHBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are glad to hear Arianna took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2018

Worked hard for the business Everyone I spoke with was professional and respectful. Those qualities are in very short supply in the world today. I would recommend Jim Ellis Volksw More

by jwc419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Drae Lloyd
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the recommendation, and have an amazing day!

October 11, 2018

Best experience at a dealership Jack is the man! We came to the dealership in a crunch for time due to having to pick up our kids from school. We got there and looked at the vehicle More

by hurt-kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William “Jack” Jackson , Kevin Chung
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words about Jack and congratulations on your new Jetta! If you ever need anything else from us, please feel free to give us a call or stop by. Be safe on the road!

October 11, 2018

20,000 mile maintenance service Completely satisfied with every aspect of my visit. The service staff performed required service quickly and efficiently, keeping me well informed wi More

by BILLHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

October 10, 2018

Good Service is still available. I received a letter about a recall for 2013-2017 VW's concerning the Engine Control Module (ECM). Everyone was friendly and efficient. They were also More

by LEEJAIMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names, even though they identified themselves (I had gotten up early and driven from Ellijay, Ga. This what I preferred to do), but I would recognize there faces and smilel anywhere!
Oct 12, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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