Jim Ellis Volkswagen of Kennesaw

Great Experience with the Service Department. Went in for splash guards and trash bag/can installed over the seat, asked about the push button start/stop. they went ahead and looked at it, they d Went in for splash guards and trash bag/can installed over the seat, asked about the push button start/stop. they went ahead and looked at it, they did not see anything wrong with the button via diagnostic testing, but was able to replicate it and replaced the button, they explained everything to me when they found out and told me the time that it would take to replace. More

Fantastic experience Oleg and the rest of the staff at Jim Ellis Volkswagen were all fantastic, they made the car buying experience enjoyable and and not a chore. They ma Oleg and the rest of the staff at Jim Ellis Volkswagen were all fantastic, they made the car buying experience enjoyable and and not a chore. They made sure we really felt welcome and comfortable from the time we arrived until the time we left, and we were never pressured into anything that made us uncomfortable. Instead, every member of the team worked to make sure that our needs and wants were met. It was great, and we will definitely be returning there when it's time to purchase a car again, as well as recommending this dealership to everyone we know in the market for a new or used vehicle. More

Top Notch Service Was treated amazing by everyone in Service. What a great well run dealership. Will return as needed for all my service work. Finally escaped the awful Was treated amazing by everyone in Service. What a great well run dealership. Will return as needed for all my service work. Finally escaped the awful service at Nalley VW. More

Great Experience I had a great service experience with Jim Ellis Volkswagen at Kennesaw. Glenn was friendly and got me in and out on time. The waiting room is comfort I had a great service experience with Jim Ellis Volkswagen at Kennesaw. Glenn was friendly and got me in and out on time. The waiting room is comfortable. The only issue I have is that a check tires notice came up as I drove home. Probably just needs a reset. More

Experience was Great This was a 40K mile factory service on my 2017 GLI. Stephen Garvey was fantastic. Took care of me with a courtesy vehicle while my car was in the shop This was a 40K mile factory service on my 2017 GLI. Stephen Garvey was fantastic. Took care of me with a courtesy vehicle while my car was in the shop. The experience at Jim Ellis Volkswagen has been top notch every time I have been in for service. Would definitely recommend !! More

well done the service manager was very accommodating and friendly. service was completed in a timely manner. the location for me is ideal. will continue to vis the service manager was very accommodating and friendly. service was completed in a timely manner. the location for me is ideal. will continue to visit. More

Great car buying experience I really enjoyed the car buying experience at Jim Ellis , Darius Bennett was very professional and courtesy to my wife and I. Will be back . I really enjoyed the car buying experience at Jim Ellis , Darius Bennett was very professional and courtesy to my wife and I. Will be back . More

Efficient , prompt service The service department executed precisely what was communicated to me would happen in a timely manner. Always helpful and knowledgeable. Courtesy ride The service department executed precisely what was communicated to me would happen in a timely manner. Always helpful and knowledgeable. Courtesy ride was the mystery mobile and driver is a gentleman and scholar and remembered me from previous visit. More

Awesome Always does good service. Got service done to my tpms sensor and also diagnose my problem with my cv boot that is going to be served soon Always does good service. Got service done to my tpms sensor and also diagnose my problem with my cv boot that is going to be served soon More

Great service, quick turnaround. Always have a positive experience with Jim Ellis VW staff. Very helpful, respectful, and courteous. Would recommend their dealership to anyone with Always have a positive experience with Jim Ellis VW staff. Very helpful, respectful, and courteous. Would recommend their dealership to anyone with a Volkswagen vehicle. I prefer this location even though it's further from my house. More