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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,829 reviews
October 05, 2018
Exceptional customer service! Exceptional customer service--incredible folks who are a pleasure to work with! I look forward to many years of bringing my car to this dealership. Ho Exceptional customer service--incredible folks who are a pleasure to work with! I look forward to many years of bringing my car to this dealership. Honest, hardworking, pleasant and true to their word! More
by SSFLYER54
Verified Customer
October 04, 2018
Service Advisor Support Rafael Sandoval is the only reason why we have still kept our 2012 VW Passat. He goes out of his way to provide customers the service they need Rafael Sandoval is the only reason why we have still kept our 2012 VW Passat. He goes out of his way to provide customers the service they need More
by DWAINWRIGHT
Employees Worked With
October 04, 2018
Great as always Always great service. Had a tire light and just dropped in. Demarkus handeled it in 30 minutes!! He is always pleasant and on top of everything. Always great service. Had a tire light and just dropped in. Demarkus handeled it in 30 minutes!! He is always pleasant and on top of everything. More
by LLSMITH6
Employees Worked With
DeMarkus Tate
October 03, 2018
Great Professional Service I have had an excellent experience with the staff of Jim Ellis VW Kennesaw. The level of professionalism was the best I have come across to date. I have had an excellent experience with the staff of Jim Ellis VW Kennesaw. The level of professionalism was the best I have come across to date. More
by ktuggle
Employees Worked With
October 03, 2018
Top Shelf Great salesman, no pressure with a friendly demeanor. He listened to everything we said we were looking for, then delivered a great car. I will reco Great salesman, no pressure with a friendly demeanor. He listened to everything we said we were looking for, then delivered a great car. I will recommend Drae to anyone looking for a car. More
by michaelp30188
Employees Worked With
Kevin Chung, Drae Lloyd
October 03, 2018
Great Buying Experience Jim Ellis VW had a large inventory of available vehicles that we were looking for, they have a great sales staff which is friendly and helpful and the Jim Ellis VW had a large inventory of available vehicles that we were looking for, they have a great sales staff which is friendly and helpful and their pricing is fair. More
by J J Lav
Employees Worked With
Matt Rock, Alex Tsankov
October 02, 2018
AMAZING Everyone was so helpful and friendly. Not pushy at all and made us feel very comfortable. They respected our time and never rushed us into making a d Everyone was so helpful and friendly. Not pushy at all and made us feel very comfortable. They respected our time and never rushed us into making a decision. We would definitely buy from them again! More
by acall339
Employees Worked With
Matt Rock, Zach Boyanton
October 02, 2018
Great again Second time for another tire replacement (I need to stop being so hard on my tires). Squeezed me in without an appointment, got me out in the promise Second time for another tire replacement (I need to stop being so hard on my tires). Squeezed me in without an appointment, got me out in the promised time. Great people. Thanks, Rafael! More
by AZCAT225
Employees Worked With
October 02, 2018
Jim Ellis Service Dept. The service center is professional, friendly and informative. I would recommend your Volkswagen to be serviced at Jim Ellis Volkswagen. They are fair The service center is professional, friendly and informative. I would recommend your Volkswagen to be serviced at Jim Ellis Volkswagen. They are fairly priced, nice waiting lounge and quick with minor services. More
by PELE159
Employees Worked With
Stephen Garvey
October 02, 2018
Unbelievable! What an experience! This dealership is what others should strive to be more like. My wife and I came in to purchase new vehicles and the team at Jim E What an experience! This dealership is what others should strive to be more like. My wife and I came in to purchase new vehicles and the team at Jim Ellis VW made it an amazing and easy experience. From the test drive through trade-in, I couldn't have asked for it to go any better. If you're in the market, do yourself a favor and stop in, you won't be disappointed! More
by cap10ron
