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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

September 29, 2018

Always great service at Jim Ellis VW in Kennesaw, Ga. , I want to thank Arianna for her great service with our last visit. She is always friendly and professional when we come in for service. We have alwa More

by RGRAVES63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are pleased to hear you always enjoy working with Arianna! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 28, 2018

Always friendly and willing to listen. Good atmosphere, clean environment, helpful personnel, friendly, & free tea. Overall a pleasant experience. The service contacts are all very good. A More

by CRAZINDAHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Arianna Durham
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

September 28, 2018

Simple Service I had a few complicated issues with my VW Atlas including an airbag light and malfunctioning vent. Jim Ellis took care of my issues, notified me of re More

by C_ASH_2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your service experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2018

Problem solved Came to dealerships to do warranty repair, car was pulling to the left, no question ask service department fix a problem. Will recommend dealership to More

by gregbelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2018

excellent I was very happy with the whole team at Volkswagen. I was in and out and the customer service was excellent. I like how during the wait I was updated More

by LATOYAWILSON2838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gib McClure, William Palmer, Glenn Benedikt, Arianna Durham, DeMarkus Tate, Stephen Garvey
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 28, 2018

First service As a first time owner of Volkswagen and first time bringing my car to a service shop, I have nothing but best to say regarding my experience there. Al More

by PROZORAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2018

New car It was a pleasure working with Jose Vazquez and the team. He made the process easy and effortless! I would definitely do business with him again. More

by AWATT726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung, DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you're ever in need of more help, please let us know!

September 28, 2018

Service Department I love, love my Atlas and EOS convertible. You know what makes it even better, is the service department. I do not mind hanging out while I wait on my More

by SCOGGINS-SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Benedikt, Arianna Durham
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2018

Jim Ellis of Kennesaw If you are looking for used or new Volkswagen - Please go see Keenan A. Jones at the Kennesaw location on Barrett Parkway. He went out of his way to More

by TLC6864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Keenan Jones
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2018

Great Sales Larry Fitzpatrick, The Tall Hawiian, was a no-nonsense professional who took care of business and didn't play games. We knew what we wanted and Larry More

by fire100001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Grant, Larry Fitzpatrick , Kevin Chung
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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