Jim Ellis Volkswagen of Kennesaw

it was very friendly, no pressure, atmosphere. overall good My salesperson, Jim, was very knowledgable, and went out of his way to help and make us feel comfortable. He truly does an awesome job. He made the ex My salesperson, Jim, was very knowledgable, and went out of his way to help and make us feel comfortable. He truly does an awesome job. He made the experience much better. It is hard to decide and he gave no pressure. Everyone involved was friendly and helpful. I will use Jim Ellis again as I have for the last 17 cars I have bought from Jim Ellis! More

Great Service! Excellent Service! Great deals and great prices. Quality Vehicles that have excellent warranty so that you do not have to worry. Raul was great, pleas Excellent Service! Great deals and great prices. Quality Vehicles that have excellent warranty so that you do not have to worry. Raul was great, please ask for him! More

Best car buying experince I arrived at the dealership to trade my car really anxious about my situation trading a car that I owed money on. Keenan really put my mind at ease. H I arrived at the dealership to trade my car really anxious about my situation trading a car that I owed money on. Keenan really put my mind at ease. He was very professional and considerate of my time. I will recommend Keenan to all my family and friends. I got a good car at a fair price More

Quick and easy This was my first new car purchasing experience and they were extremely helpful, upfront, and knowledgeable. I never felt like I was getting taken adv This was my first new car purchasing experience and they were extremely helpful, upfront, and knowledgeable. I never felt like I was getting taken advantage of, or anything slimey. They worked with me, gave me a great deal and didnt produce anything less than stellar customer service. The process only took a couple hours from start to finish and they helped me with all aspects of the process. Oleg, Curtis, and Frank were fantastic. I will do business with any of them in the future, no doubt. More

First new car service and recall items My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as wel My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as well. More

Attention to customer care My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring my car around I am made to feel a valued customer. The waiting room is comfortable with complimentary refreshments, the staff is friendly and open which helps me to trust I am receiving good information. My car is always clean and cared for when I receive it back. Keep it up guys! More

Great Service! Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, and picked me up when it was done. Service rep explained everything and went over repairs needed in the future. I was very pleased. More

great and relaxing friendly You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work More

Buying Used Great deal from dealership. Willing to haggle. Dealer follow up with use after purchase. Very friendly and honest. Have a 45 day inspection coming Great deal from dealership. Willing to haggle. Dealer follow up with use after purchase. Very friendly and honest. Have a 45 day inspection coming up. More

recall service for my Volkswagen cc Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very he Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very helpful and kind. Thanks More