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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

September 14, 2018

Service people are/were great! Another very nice experience at JE VW. I'm amazed at how friendly and helpful all the folks I've met there are. Keep ;up the great work! More

by TIGER_MOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Jones
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 14, 2018

Excellent car buying experience The car buying experience couldn't have been simpler. Test drove a vehicle and was given an initial quote. All the negotiations happened over email an More

by bala
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Luke Bialas
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2018

New car service appointment They called me to schedule my free 45 day new car service appointment. Washed and vacuumed the car. Couldn’t be happier so far. Perk of buying new at More

by reneem.holly
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 14, 2018

60 day complimentary inspection Everyone was helpful, courteous and knowledgeable from the time I arrived to when I left. My car operates well and the staff performed everything they More

by Lbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Adams
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2018

Great experience Possibly the easiest and best car buying experience I've ever had! Everyone I met was friendly and professional! Glad that USAA steered me to Jim Elli More

by jbpru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 13, 2018

Tiguan purchase Great experience! Gem was very patient and helpful. This is our second VW purchase from Jim Ellis. We have been very pleased with the level of servi More

by agruchala01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! Take care!

September 13, 2018

Oil & Filter Change The service from greeting to departing was excellent. The service was done quickly and efficiently. I am very pleased with Jim Ellis VW Kennesaw and w More

by jenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! Take care!

September 12, 2018

Great experience. Great overall exoerimce overall. Comfortable facility and professional people. I did specify tire rotation and balance. Didn’t notice until I got home More

by RJNICH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
Sep 13, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi There, Thank you for leaving such a positive review despite our mistake! We'd like to offer you a complimentary rotate and balance. Please give our Service Manager a call so that we can schedule your appointment. His number is (770)370-4871. Thank you!

Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care!

September 12, 2018

In for recall Went in for the first time to get a recall done and was impressed with the dealership. It was a free recall so I can’t speak to the cost More

by JWOO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Adams
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Until the next time we meet, take care!

September 12, 2018

Excellent-Outstanding-Attentive Customer Service From start to finish I received “EOA” Customer Service!!! My Service Advisor, Demarkus Tate was Awesome!!!!!!Hats off the Service Techicians that work More

by Denise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demarkus Tate
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Denise, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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