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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

August 30, 2018

Used car purchase This is the second car I have purchased in the last six months. That alone should speak for itself. Larry is one of the best salesmen I have ever deal More

by onesto.don
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! We hope to be of service to you again!

August 30, 2018

Painless and enjoyable Great and straight forward experience. Raul Sanchez called to confirm my appointment. He was waiting for me at the door with the car ready. Very kn More

by HMOETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 30, 2018

GREAT Good experience, Keenan Jones was friendly and knowledgeable about the entire car buying process. Overall everyone involved in the process was excell More

by KBDELTA03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Keenan Jones
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're glad to hear you found our staff was so knowledgeable and helpful! Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2018

Very professional salesman, but unclear pricing parameters Very impressed with our salesman, but he should have told us our initial offer was way below what we could reasonably expect. Instead, we lost some ti More

by No
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Larry Fitzpatrick
August 29, 2018

40K Service Amazing Service! This is my second appointment with Jim Ellis Kennesaw and it has been a great experience both times. I live in Johns Creek although More

by NUCCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, Matt Hamby
Sep 04, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2018

Fit me in with no problems I showed up after calling ahead 15 minutes prior. The service team fit me in as if I'd had an appointment. What was extra cool is that another custo More

by H Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Benedikt, Maureen Williams
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 29, 2018

The sales person was very professional. I will recommend The reason why I said it was excellent, they were very professionals, and knows what they doing. I would be more happy to recommend some of my friends More

by WINSORFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 28, 2018

Service Center & Employees are Awesome! Went for recall of airbag. Tate is always very friendly and knowledgeable. Always remembers who I am. They take great care of me and my car. I h More

by LJoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate & Billy
Sep 04, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Take care!

August 27, 2018

Perfect Customer Service My experience with the dealership and employees were exceptional, just one little issues, the vehicle should have been cleaned a bit better, especiall More

by holder.beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimetry, Matt Rock, Lina Vallejo - Gamby
Sep 03, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thank you for taking the time to leave a review for us at Jim Ellis Volkswagen Kennesaw. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2018

oil change, bulb replacement and air bag light check Sorry for the delay i have been extremely busy. I had an appointment I waited for two hrs.the customer serv. guy came the the waiting and said that th More

by REDDUDE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Alex Benedikt
Aug 28, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi There, We are having trouble finding you in our system. Do you mind sharing more information so that we may contact you? Please reply with your name and best contact information or give me a call at 770-370-4875 so that we may address your concerns. Thank You, Betsy Whitehead

Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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