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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

September 03, 2018

Great Buying Expoerience I have purchased many cars in my lifetime and this experience was, by far, the best. Everyone I interacted with was professional, friendly and very h More

by cjw4004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Jackson, Kevin Chung, Todd Brafford
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

This is great to hear! Our staff is dedicated to providing our customers with the best automotive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

September 03, 2018

Easy and friendly Great sales and friendly staff. Not pushy. Great selection of vehicles. Staff very knowledgeable about product. Shopped around and no one came close t More

by steven7015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Truhn, Matt Rock, Steven Rotenstein
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Steven, we are thrilled you found our staff to be so knowledgeable and friendly! We hope you continue to choose Jim Ellis Volkswagen Kennesaw for all of your automotive needs! Safe travels!

September 03, 2018

Quesntioning my decision I felt I was being very pressured to make a decision right away by one of the managers and felt as if I wasn’t given the choice to explore my options. More

by garciajud2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Rock, Raul Sanchez
Sep 11, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi There, I'm so sorry to hear you felt pressured by anyone. That was not our intention and we sincerely apologize. This is your vehicle and you have the final say. If you have any questions about your finance options, please don't hesitate to reach out to Matt Rock and he will be able to assist you. Thank for taking the time to review us. Thanks, Jim Ellis VW of Kennesaw Management

September 01, 2018

Best Dealership Around I just bought my third car from Jim Ellis VW. I know I will always receive professional, no-pressure service and can expect to receive fair pricing o More

by VWmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Jackson, Kevin Chung
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are very happy to have provided you with another great buying experience! Congratulations on your new vehicle! Thanks again for the recommendation, and have an amazing day!

September 01, 2018

Awesome experience. Professionals Awesome. Very professional service. You are the best. Definetily a great dealer and superb service. You need to use this service and will not feel bad More

by BORGESV61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2018

Painless and enjoyable Great and straight forward experience. Raul Sanchez called to confirm my appointment. He was waiting for me at the door with the car ready. Very kn More

by HMOETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 30, 2018

GREAT Good experience, Keenan Jones was friendly and knowledgeable about the entire car buying process. Overall everyone involved in the process was excell More

by KBDELTA03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Keenan Jones
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're glad to hear you found our staff was so knowledgeable and helpful! Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2018

Very professional salesman, but unclear pricing parameters Very impressed with our salesman, but he should have told us our initial offer was way below what we could reasonably expect. Instead, we lost some ti More

by No
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Larry Fitzpatrick
August 30, 2018

VW Kennesaw Service They installed a part for me that I had purchased myself. Courteous service as always, they do a good job. Very clean service area and sales area, on More

by SNSAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
Sep 02, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2018

Used car purchase This is the second car I have purchased in the last six months. That alone should speak for itself. Larry is one of the best salesmen I have ever deal More

by onesto.don
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick, Kevin Chung
Sep 05, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! We hope to be of service to you again!

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