Jim Ellis Volkswagen of Kennesaw

Excellent service department. I wouldnt go anywhere else. This service department is competent, professional and I would not trust my car with anyone else. They have proved that they are truly looking out for This service department is competent, professional and I would not trust my car with anyone else. They have proved that they are truly looking out for your needs and are always willing to go above and beyond to assist and make sure your car is in great working order, and that your happy. Its a pleasure to come to Jim Ellis in Kennesaw. More

Great customer service This is my 3rd car I’ve purchased at Jim Ellis, and it has always been a great experience. Great customer service, and the salesman was super friendly This is my 3rd car I’ve purchased at Jim Ellis, and it has always been a great experience. Great customer service, and the salesman was super friendly and made it very easy. I brought my car in to have tint installed on my car, and they did a great job. Always have it back quickly. They are super friendly and go over and above to help you. I would definitely bring it there for any future needs. More

VW Kennesaw Service Had to have car in for a warranty repair. Service completed, but took approximately one hour longer than anticipated (about 2.5 hours vs. 1.5 hour est Had to have car in for a warranty repair. Service completed, but took approximately one hour longer than anticipated (about 2.5 hours vs. 1.5 hour estimate). I have found that the dealer generally underestimates the amount of time to complete, but the repair fixed the issue. More

Fast and Professional Service I forgot my appointment time but their service center still made time for me later in the day. I brought my car in and my service was completed quickl I forgot my appointment time but their service center still made time for me later in the day. I brought my car in and my service was completed quickly and with the utmost of professionalism. More

Jim Ellis was a different type of car buying experience.. From the first moment that we were introduced to our salesperson, Jim, our experience at Jim Ellis was professional, not pushy, transparent, and infor From the first moment that we were introduced to our salesperson, Jim, our experience at Jim Ellis was professional, not pushy, transparent, and informative. To the extent you can enjoy a car buying experience, we enjoyed ours. More

Carolyn Lapierre-Tiguan purchase Best new car purchase I have ever had from sales thru finance. One on one care and made sure I help get the best deal. Never feel rushed or left on my Best new car purchase I have ever had from sales thru finance. One on one care and made sure I help get the best deal. Never feel rushed or left on my own at any time More

Very attentive and knowledgeable I was very pleased with the service. It was prompt and the gentleman was very knowledgeable. I even purchased new floor mats that to my surprise were I was very pleased with the service. It was prompt and the gentleman was very knowledgeable. I even purchased new floor mats that to my surprise were the same price as online More

Average experience The cons: Long wait times, not willing to work with me on the price very much, forced into added “GAP protection” that I did not want. Pros: Alex The cons: Long wait times, not willing to work with me on the price very much, forced into added “GAP protection” that I did not want. Pros: Alex was very friendly and helpful. More

Great customer service From beginning to end the people that work there were great at everything that was needed to get the deal done. The slogan where you always expect the From beginning to end the people that work there were great at everything that was needed to get the deal done. The slogan where you always expect the best is true. More

Excellent Service My first service visit was nothing short of amazing. The advisers was very professional and courteous. The visit went smooth yet fast. I look forward My first service visit was nothing short of amazing. The advisers was very professional and courteous. The visit went smooth yet fast. I look forward to my next visit in which I plan on making this location my new VH home! Thanks again! More