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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

August 20, 2018

New Atlas Everything was excellent, all of my questions were answered and the attention was great. The process of purchasing my new vehicle was painless. Look f More

by AUSTIN.JASON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
Aug 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2018

Great service!! I have been here many times as always great service. Glenn was very helpful and kind. Great job with a smile. Thank you , keep up the good Customer More

by SHEARLAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Glenn, Young lady very good , Rafael Sandoval
Aug 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for the wonderful comments about our Glenn's customer service! We're pleased to see that we are able to provide you with a consistently great experience. We look forward to seeing you again soon!

August 20, 2018

Attentive, professional and welcoming This visit was nothing short of top notch. From intake to the waiting experience followed by the explanation of service was pleasurable. Jim Ellis has More

by Xavchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Palmer, Keenan Jones
Aug 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 17, 2018

Excellent service and overly accommodating! They were faster than they thought & cleaned & polished my cat. They gave me a free loaner while my car was in service and fixed an issue with my exte More

by DEBROSUMNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
Aug 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

August 17, 2018

It's not easy for me to go there, but it's worth it. I live pretty far from JE VW Kennesaw, but I still far prefer going there to going to my local VW dealership. I had to have the 30K mile service done More

by GEORGECAVE218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
Aug 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

August 17, 2018

Great Experience This was our first Volkswagen, we had a lot of questions . Keenan Jones was very knowledgeable and patient and helped us with deciding what vehicle wa More

by MAJRAFFAELE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Frank Dickenson, Keenan Jones
Aug 18, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. Congratulations on purchasing your first Volkswagen! We look forward to working with you again in the future!

August 17, 2018

Great service ! The customer service is the best. All employees treat my wife and I with kindness. Certainly the car wash is great for folks in their 80's, as we bo More

by DONKASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Durban, Service Dept., did a great job with customer. I believe Pam Elder was the Cashier as well as parts, Pam Elder, Larry Fitzpatrick
Aug 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2018

VW + Jim Ellis Kennesaw = Satisfaction From the purchase of a VW Atlas R Line to recent service calls, Arianna and Jim Ellis Kennesaw has always exceeded my expectations. They are very help More

by JPALBANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, Alex Tsankov
Aug 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! Take care!

August 17, 2018

New car service Very friendly staff, nice lounge to stay in while car is in shop, part for car ordered quickly and can schedule at my convenience. Thanks More

by carbuehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Atkinson, Larry Fitzpatrick
Aug 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. If you're ever in need of more help, please let us know! We hope you have a great day!

August 16, 2018

Check car to get it ready for a trip. The service center was warm and professional. It took some time to finish inspecting my car. And when the Service dept. finally got back with me, thei More

by BRIAN.OJIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names.
Aug 18, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Brian, we are glad to hear everything was completed to your satisfaction! If you're ever in need of more help, please let us know!

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