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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

August 16, 2018

45 Day Systems Check at Jim Ellis VW Kennesaw Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superio More

by VW Forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby, Glenn Benedikt
Aug 18, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're so glad that we were able to go above and beyond your expectations! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next service visit. Take care!

August 16, 2018

In and Out I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished More

by PJANDERSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate, at the service desk
Aug 18, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us! We are glad we could get you back on the road in a timely manner. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2018

Nice Purchase experience Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and w More

by jpillai2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Luke Bialas
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks! If you have any further questions, please don't hesitate to reach out! We appreciate your continued business with us, and we're looking forward to your next visit!

August 15, 2018

Friendly but not high pressured. Great guy. very personable. He spent a lot of time highlighting the features of the car. Made us feel at ease right away. The dealership is well desig More

by stebarstudio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions about your new vehicle, please give us a call. We're always happy to help!

August 14, 2018

New passat Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. More

by jenniferpearse711
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir, Kevin Chung
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Jennifer, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Gem reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

August 14, 2018

Great Work as Usual Came in to have my windshield replace after we had purchased out 2014 Jetta SportsWagan. The service that we got was awesome, The guys got there as w More

by BITNASH565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! It's great to hear that we were able to help you out with your windshield and tire alignment. We do hope we can be of assistance in the future. Have a fantastic day!

August 14, 2018

Service Adviser was helpful and honest! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! More

by 2011 VW Jetta Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna in Service , Kennesaw
Aug 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2018

Great car buying experience! I had a great experience buying my new Tiguan. Alex helped me find the perfect car for me and my family. I absolutely love this car!!! I highly recomm More

by CCANNON876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Charlie Kimsey, Alex Tsankov
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new Tiguan! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

August 14, 2018

Great experience This car buying experience was not pushy or dishonest. The salesman heard my needs for a vehicle and tried to help me meet all of my needs, regardless More

by christina.legg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Christina, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! Providing excellent customer service is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2018

Superb work diagnosing and resolving GTI chassis issue Superb work provided in addressing a very annoying problem on my 2014 GTI. The GTI developed a disturbing pop and rattle in the floor pan / underneath More

by GREGORYKASSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley, Rafael Sandoval
Aug 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Gregory, your positive review means a lot to us and we’re happy we could help you with your GTI! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

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