
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
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45 Day Systems Check at Jim Ellis VW Kennesaw Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superio Matt & Glenn went above and beyond what the 45 Day check required. They were also cheerful and friendly. And my car was washed! Thanks for the superior service. I'll be going back for my service. More
In and Out I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished I dropped by Jim Ellis VW of Kennesaw with no appointment to have my first check-up since buying my Passat. They fit me in and had my service finished in a timely manner, while I chilled in the lounge and watched TV...an altogether low-key visit! More
Nice Purchase experience Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and w Being a repeat customer of Jim Ellis VW, we knew what to expect. Luke Bialas at Jim Eliis VW did not disappoint us at all. Luke was very helpful and worked with till the end of the deal. We got a nice clean car at a reasonably good price. Luke was there to answer all questions. I definitely recommend Jim Ellis VW. More
Friendly but not high pressured. Great guy. very personable. He spent a lot of time highlighting the features of the car. Made us feel at ease right away. The dealership is well desig Great guy. very personable. He spent a lot of time highlighting the features of the car. Made us feel at ease right away. The dealership is well designed, too. More
New passat Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. Gem helped me with my new car purchase. He was very friendly, informative, and took his time with me. He was the best part of my visit. More
Great Work as Usual Came in to have my windshield replace after we had purchased out 2014 Jetta SportsWagan. The service that we got was awesome, The guys got there as w Came in to have my windshield replace after we had purchased out 2014 Jetta SportsWagan. The service that we got was awesome, The guys got there as we did and was very helpful. We also got an alinement done as the paperwork suggested that the left front was out. The service department was able to get everything done in a timely fashion and we were very pleased. More
Service Adviser was helpful and honest! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! I have used Jim Ellis VW for many years. Advisers are helpful and the shuttle drivers are polite and courteous. My car keeps running well! More
Great car buying experience! I had a great experience buying my new Tiguan. Alex helped me find the perfect car for me and my family. I absolutely love this car!!! I highly recomm I had a great experience buying my new Tiguan. Alex helped me find the perfect car for me and my family. I absolutely love this car!!! I highly recommend Volkswagen and the place to get one and have a next level car buying experience is Jim Ellis VW Kennesaw. More
Great experience This car buying experience was not pushy or dishonest. The salesman heard my needs for a vehicle and tried to help me meet all of my needs, regardless This car buying experience was not pushy or dishonest. The salesman heard my needs for a vehicle and tried to help me meet all of my needs, regardless of making a lesser sale. This rarely happens. More
Superb work diagnosing and resolving GTI chassis issue Superb work provided in addressing a very annoying problem on my 2014 GTI. The GTI developed a disturbing pop and rattle in the floor pan / underneath Superb work provided in addressing a very annoying problem on my 2014 GTI. The GTI developed a disturbing pop and rattle in the floor pan / underneath the dashboard that occurred under braking and when making sharp turns. Kevin Hartley accompanied me on several test drives to understand the nature of the problem. He diagnosed and resolved this very nuanced problem with my chassis subframe and now my GTI is rock-solid thanks to his persistence and expertise. Rafael provided excellent customer relations in supporting me with a loaned vehicle and keeping me up to date on the work. He and Kevin demonstrated 100 percent commitment to finding and fixing the problem and they delivered! I am truly satisfied and appreciative - my car is returned to like-new condition More