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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

May 05, 2018

New car Alex was fast and friendly...two very important things when buying a car! The only downside was no haggling, as a person who really enjoys the back a More

by Sara m.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Kevin Chung
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Sara! We are glad you enjoyed working with Alex. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

In & Out I’ve been considering a new car for some time now but just dread the dealership process. Jose was so helpful and amazing at making sure my experience More

by RaiRai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

Sales Customer Service Luke is F A B L O U S! He worked with me and helped Adam and I get my car to the price that I needed it to be at. The gentleman I worked with in finan More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Toms, Matt Rock, Luke Bialas
May 07, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2018

HORRIBLE CUSTOMER SERVICE Tate should be let go from the company his lack of professionalism and the way he speaks to the customers is absolutely appalling. He argued with me b More

by aly923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tate
May 25, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 370-4900 and we will do our best to make this better. We hope to hear from you soon.

May 01, 2018

wonderful attentive service. Cem and Kevin both worked to find us the best deal on our pre-owned Tiguan. Cem filled the downtime with close attentive service but never showing us More

by craig lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir, Kevin Chung
May 03, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2018

Great customer service and Jose was great! I purchase my 2018 Atkas from Jose and he went over and above helping me! Matt Rock was very informative and was a great help explaining everything ! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Jose Vazquez
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Julie, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

April 30, 2018

Amazing buying experience Best buying experience. Larry Fitzpatrick provided all the information we needed to make the process seemless. From start to finish he made sure every More

by RafaelS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick, Kevin Chung
May 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Rafaels, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2018

Great and quick experience! Had a great experience with Shannon! She was so personable and helpful! I appreciate all the time she spent with me! I would recommend her to any f More

by jersey919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Shannon Warren
Apr 26, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 22, 2018

Great experience! Gem was our salesman and was wonderful. He was very knowledgeable about the vehicle we purchased and answered all of our questions in a very professio More

by atlaslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Jim Baydemir
Apr 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

April 20, 2018

Welcoming Very good customer service with great people with welcoming hands. Our sales person Mr Alex Tsankov was really nice and made sure we get the best tre More

by Jain Mathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Kevin Chung
Apr 23, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Jain, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is ever anything else we can assist you with, please let us know!

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