Jim Ellis Volkswagen of Kennesaw

Great experience Fred Roberts and the rest of the staff went above and beyond to make sure I had the vehicle that was right for me. The dealership is new and very nice Fred Roberts and the rest of the staff went above and beyond to make sure I had the vehicle that was right for me. The dealership is new and very nice. All those I interacted with throughout the process were helpful and professional. Highly recommend. More

Amazing!!! Great staff and dealership all around! jim ellis volkswagen customer for life!! i would send friends family and anyone i know here. best service and Great staff and dealership all around! jim ellis volkswagen customer for life!! i would send friends family and anyone i know here. best service and prices in town More

Absolutely GREAT! Awesome experience! Definitely the best car shopping and buying experience I have ever had. 100% recommend working with Amanda Stacks! She was able to Awesome experience! Definitely the best car shopping and buying experience I have ever had. 100% recommend working with Amanda Stacks! She was able to answer all my questions, was not pushy, and made me feel comfortable in buying. Definitely coming back and telling others! More

Great car buying experience Knowledgable, accommodating, non-pushy sales team. Really liked working with Curtis as well as Alex. Curtis addressed all my questions and concerns, a Knowledgable, accommodating, non-pushy sales team. Really liked working with Curtis as well as Alex. Curtis addressed all my questions and concerns, and helped steer me away from a car I THOUGH I wanted. He patiently worked with me on a price that I could afford. Frank (a manager) was very nice and let me finish the paperwork the next day, since it was getting late. The waiting areas and bathrooms are very nice, clean, comfortable, modern looking, and lots of natural lighting. There is free hot coffee and drinks, snacks, and cold filtered water! These things matter when you're there for hours and days at a time (and you will be when you buy a car). I honestly wasn't planning on buying a VW but my husband made me test drive a 2011 Tiguan (certified). Of course I fell in love with it- all the luxury features, and the panoramic moon roof is gorgeous! I love that it's certified. It looked and even smelled new. I locked myself out a few days ago, and because it's certified it was free to get it unlocked. Speaking of freebies, the car came with it's service up to date, oil changed, detailed, etc. The only negative is the car was clean BUT for having been "just detailed" I expected it to be perfect, and there were some things left unfinished. Their customer service department handled it and were super nice. More

happy Want to thank the guys at Jim Ellis VW Kennesaw for making me a happy customer! At first I did not feel like a deal could be made, but I want to reas Want to thank the guys at Jim Ellis VW Kennesaw for making me a happy customer! At first I did not feel like a deal could be made, but I want to reassure the folks reading this that they will do their best to make a deal happen. I want to especially thank the GM Steve for getting involved and turning my frown upside down. I encourage anyone seeing this to stop by and have the fellas/ladies work with you. There is a reason why I went an hour out of my way to come see them. Very competitive pricing, clean dealership, good people. highly recommend! More

ripoff report Do not xxxx with Jim Ellis VW Kennesaw RipOffReport Had my brothers car towed up there because he couldn't get the car out of park they told him Do not xxxx with Jim Ellis VW Kennesaw RipOffReport Had my brothers car towed up there because he couldn't get the car out of park they told him he needed a new ignition and it would be $800 because they have to order it from Germany. They order him a new ignition and install it. They return him the car running thinking he's going to drive it out of there and take it home, he pulled it into a space to leave it so he can take the other car he had home and the key breaks in the NEW IGNITION. The dealership super glued the key back together and tried to give it to him as if it wasn't their problem. And they told him AFTER 3 days of xxxxxxxx, that they will replace the key so they ordered him a new key. In the meantime they tell him to drive the car with the broken key. He drives the car home to find out that the car won't go into park now. So he calls the dealership immediately. The key comes in and they tell him oh it looks like it's going to be expensive to fix your car because it won't go in park. So what the xxxx did we pay $800 for? The car was stuck in park and now the car won't go back in park after you fixed it with a new ignition. Now you want to charge us another arm and a leg to fix it because you never fixed the problem to begin with. More

vw beetle diesel buyback very nice place and Larry Fitzpatrick is a very knowledgeable salesman. He was a big help in getting our diesle buy back paperwork filled out. very nice place and Larry Fitzpatrick is a very knowledgeable salesman. He was a big help in getting our diesle buy back paperwork filled out. More

Best car buying experience EVER! I have bought over 20 new and used cars from dealers for me and my family over the last 35 years. Larry "the TAll Hawaiian" Fitzpatrick and Matt Rock I have bought over 20 new and used cars from dealers for me and my family over the last 35 years. Larry "the TAll Hawaiian" Fitzpatrick and Matt Rock in the business office were absolutely enjoyable to work with. No pressure. Very friendly and professional. I was in and out of the dealership in record time. My new 2017 GTI was beautifully cleaned/detailed after the test drive. I highly recommend visiting this outstanding team if you are in the market for a fun to drive, stylish, economical, and well engineered car. More

Larry "the tall Hawaiian" Fitzpatrick is amazing! I recently moved to Georgia and needed a car immediately. I contacted Jim Ellis VW in Kennesaw and was connected with Larry "the tall Hawaiian" Fitzpa I recently moved to Georgia and needed a car immediately. I contacted Jim Ellis VW in Kennesaw and was connected with Larry "the tall Hawaiian" Fitzpatrick. Larry is kind, gregarious, thorough and, most of all, professional without being a hard sell. Larry is a veteran and made sure to thank me for my civilian service with the Army. I was humbled beyond belief. The show room is beautiful and kept in immaculate condition. The guest lounge is inviting and comfortable. My car buying experience was painless due to Larry and the excellent staff at the Kennesaw dealer. Additionally, when I had issues with my vehicle after purchasing, Larry arranged for my car to be picked up for service and a loaner delivered. I felt like a new member of Larry's family with this experience. I recommend the Larry and the staff to anyone considering purchasing a vehicle. More

Another Happy Buyer Working Wth Larry Fitzpatrick For all you current or ex-military veteran folks out there who like to work with the same, Jim Ellis had 3 branches of service greet me just about at For all you current or ex-military veteran folks out there who like to work with the same, Jim Ellis had 3 branches of service greet me just about at the door. Being a veteran I really like working with my brothers in arms and the service here at Jim Ellis was outstanding. I purchased a previous VW TDI from one of their competitors back in Sept 2015. I had the option of trading it in or having it fixed and after a few conversations with their service manager at the competitor, I lost all faith in "Heritage". Needless to say after speaking with Steve the GM at Jim Ellis, he put me in touch with Larry Fitzpatrick. Larry is retired military and a super standup guy. All those years of building character showed and from the moment I met him there was a bond. He didn't try to sell me he showed me exactly what I asked found the car, color and model I wanted and had me in and out in a few hours. I would recommend him to anyone. Thank you Steve, Kevin and Larry More