Jim Ellis Volkswagen of Kennesaw

Terrible service. Lack of communication and complete waste of time. I wouldn’t recommend taking your vehicle here. Take it elsewhere. The service department and manage Lack of communication and complete waste of time. I wouldn’t recommend taking your vehicle here. Take it elsewhere. The service department and management said they could reprogram a computer in my vehicle and get my car up and going… the car sat in the lot for 7 months, with no work done. A previous VW technician that worked here gave me a run around and was very lazy. And ultimately allowed my vehicle to be impounded without my knowledge. I will never buy a Volkswagen again. More

had been searching for an inexpensive car for my son who is in college. I saw multiple cars at multiple dealerships and the cars looked NOTHING like advertised and the sales people were just awful . I went is in college. I saw multiple cars at multiple dealerships and the cars looked NOTHING like advertised and the sales people were just awful . I went to Jim Ellis VW and met Ken Haynes and he was a breathe of fresh air. He was very kind, straightforward, and did not try to xxxxxxxx me. He not only was awesome to speak to but double checked out the car for me going so above and beyond! I would absolutely see him again for a car purchase. It was an amazing experience. More

We had a great experience at Jim Ellis VW! Cem was very friendly, helpful, and informative! Cem was very friendly, helpful, and informative! More

Very nice to deal with and the process was quick and easy. Great experience with this dealership. easy. Great experience with this dealership. More

Jose was the definition of a professional. He did everything for us plus more! I have already told friends to contact him when they look for a car!! He did everything for us plus more! I have already told friends to contact him when they look for a car!! More

Greg was great! I didn’t have to wait long and was really satisfied with the service. I didn’t have to wait long and was really satisfied with the service. More

Gregg was great to work with. He was very courteous and professional. I highly recommend using Jim Ellis in the future. He was very courteous and professional. I highly recommend using Jim Ellis in the future. More

Michael B is a patient and dedicated salesman at this location. He has truly helped and guided me through the car buying process. I absolutely love my Atlas! Joseph was also a wonderful help as well. Mic location. He has truly helped and guided me through the car buying process. I absolutely love my Atlas! Joseph was also a wonderful help as well. Michael listened to all my criteria and really found the best car for me! More

This was a great no pressure experience, The car I wanted was not even there yet, but they worked out a deal and I had my car a week later. Finished the whole process in about 2 hours! Great new car buying was not even there yet, but they worked out a deal and I had my car a week later. Finished the whole process in about 2 hours! Great new car buying experience! More

Great dealership and Raul helped do everything he could to make sure we had a great experience and getting us in our new vehicle! to make sure we had a great experience and getting us in our new vehicle! More