Jim Ellis Volkswagen of Kennesaw

Harley takes care of business and she took care of me - my purchase went smoothly; no hiccups. I’m a repeat customer who moved across the country. I returned to Jim Ellis because of Harley; I will go back my purchase went smoothly; no hiccups. I’m a repeat customer who moved across the country. I returned to Jim Ellis because of Harley; I will go back again! More

Harley was great! She made my car buying experience easy! She was informative, patient and listened to my concerns. I came in stressed about my 9 year old VW and left feeling comfortable and confident with m She was informative, patient and listened to my concerns. I came in stressed about my 9 year old VW and left feeling comfortable and confident with my new car! More

From the very start, Gary was very efficient and professional. As the car had TJ be ordered, he kept me informed of its whereabouts right up until the day it arrived. Once it arrived, Gary went over professional. As the car had TJ be ordered, he kept me informed of its whereabouts right up until the day it arrived. Once it arrived, Gary went over everything in the car and how everything works. I would recommend him to anyone looking to purchase a car. More

I have been looking for a new vehicle for quite sometime. Cem found the perfect vehicle for me. My experience at Jim Ellis dealership with Cem was awesome. Cem found the perfect vehicle for me. My experience at Jim Ellis dealership with Cem was awesome. More

Clean, courteous, very friendly staff. Everybody welcoming and willing to pitch in and give a helping hand welcoming and willing to pitch in and give a helping hand More

Randy was fantastic to work with! He was very quick to respond and answered all of my (many) questions. He made the process of buying seamless, and was a great partner throughout. Even after he’s followed respond and answered all of my (many) questions. He made the process of buying seamless, and was a great partner throughout. Even after he’s followed up to see how we are doing. Thanks Randy!! -Kristina and Greg More

Cem and Kevin made this purchase a seamless transaction. Highly recommend Jim Ellis VW of Kennesaw. The new Taos is beautiful and so fun to drive. Highly recommend Jim Ellis VW of Kennesaw. The new Taos is beautiful and so fun to drive. More

VW Kennesaw easily made this one of the best vehicle purchase experiences I've ever had. Randy Fitch's patience and sales expertise as a Brand Specialist made the decision to purchase our Tiguan partic purchase experiences I've ever had. Randy Fitch's patience and sales expertise as a Brand Specialist made the decision to purchase our Tiguan particularly easy; he knew exactly which trim level would be the right vehicle for my family based on our described needs and walked us through the various options on the Tiguan models. He helped us choose a vehicle to reserve (due to the low inventory) and informed us of an early delivery date. We worked out a suggested schedule to meet on-site to quickly process the vehicle's purchase. Randy's calm demeanor makes him very pleasant to work with. Even after the purchase, he has returned to ensure that we've been completely satisfied with everything about the vehicle and has made himself easy to contact regarding our various post-purchase questions. Randy knows your time is valuable and tries to take care of you as his customer. He has the ability to make a person feel at home, from the moment I walked in the door to the moment I worked through financing at Chris Phillips' desk. I'm very pleased with the outcome of this entire purchase process and would highly recommend Randy for any of your vehicle needs at VW Kennesaw. More

I have nothing but positive things to say about my experience with Jim Ellis VW. I contacted them online late Sunday night and received a phone call first thing Monday morning, with the answers to my experience with Jim Ellis VW. I contacted them online late Sunday night and received a phone call first thing Monday morning, with the answers to my question. I work from home and have a small toddler and Randy provided INCREDIBLE customer service by bringing the car I was interested in to me for a test drive. He kept me informed about the car buying process every step of the way and exceeded my expectations. More

We had an outstanding experience working with Harley Durden. She made it enjoyable shopping for a new vehicle. Fantastic customer service and very responsive! She took her time and found us the perfect Durden. She made it enjoyable shopping for a new vehicle. Fantastic customer service and very responsive! She took her time and found us the perfect vehicle. Thank you again for your extraordinary customer service. More