Jim Ellis Volkswagen of Kennesaw

I love this dealership because the people are nice. I’ve Purchased several cars here and had a great experience every time. If you looking for a VW, I recommend coming here. Purchased several cars here and had a great experience every time. If you looking for a VW, I recommend coming here. More

JIM ELLIS VW IS AMAZING, DO NOT BOTHER WITH ANYONE ELSE!!! I was having an issue finding a VW Atlas in the configuration I wanted because all dealerships have limited stock due to supply chain issu ELSE!!! I was having an issue finding a VW Atlas in the configuration I wanted because all dealerships have limited stock due to supply chain issues. Before working with Jim Ellis I talked to two other dealers in GA and both were terrible. One only seemed to care about closing a deal and treated me as a less than qualified buyer and told me all the things I could not have and the other could not be bothered to look in their system to see what was available that was not already on the lot. I even inquired with dealers in Alabama, South Carolina, Tennessee, and Florida but each time the car was sold or not in stock. Then I came across Dealer Rater and found Jim Ellis. All the positive comments I read about them were true including the feedback on my sales person Cem Baydemir, he was amazing. I reached out to Cem online and he got back to me right away. We went back and forth via text and he offered me several options but the first few were not getting me what I wanted. Unlike others, he listened to me and said he would work to get me what I wanted. It took just a couple days and Cem did it. He found exactly what I was looking for and when it arrived on the lot he sent me a video and toured the car for me. Once I said I would take it, he got to work on all the paperwork for me. I was already pre-approved, so Cem got to work on prepping all the paperwork before I got there. When I arrived I finally got a chance to meet Cem in person and he could not have been a better guy. It did not stop there. As Cem handed me off to the finance manager Chris Phillips, things continued to run very smoothly. The whole team at Jim Ellis were amazing. Unlike some other places I stopped into with staff that seemed disengaged and dismissive, the vibe at Jim Ellis was very different. People were not only busy and working but were also happy and engaging. When you sit in a showroom filling out paperwork, you have time to watch people and I can't think of one time I saw an unhappy face. I'm a VW fan so my next one will come from here too but when it comes time to buy another car in our family, we will only buy from Jim Ellis. "Attitude reflects leadership, captain" - Remember the Titans More

He did a fantastic job . He was very professional and personable. He was quite knowledgeable about the vehicle and showed us all the features.He’s good at relating to us and made us feel comfortable . personable. He was quite knowledgeable about the vehicle and showed us all the features.He’s good at relating to us and made us feel comfortable . More

Looked around at a few dealers before landing at Jim Ellis VW. My sales guy Jim was great and easy to work with. He didnt Try to oversell or make me feel pressured which I appreciated. They wanted to ma Ellis VW. My sales guy Jim was great and easy to work with. He didnt Try to oversell or make me feel pressured which I appreciated. They wanted to make sure I had a great quality car and even buffed out a scratch for me! Chris in financing was great as well. Made sure I had all the options and worked to get us a price we felt comfortable with. Over all good experience and would recommend. More

Mr. Sanchez was very nice, very patient, he diligently explained how everything worked! Thank you. explained how everything worked! Thank you. More

I had an existing relationship with Jim Ellis Volkswagen in Kennesaw through their service department and maintenance performed on my 2012 Volkswagen Tiguan. They have always been friendly and haven taken g in Kennesaw through their service department and maintenance performed on my 2012 Volkswagen Tiguan. They have always been friendly and haven taken good care of my vehicle, so I wanted to look into buying my next Volkswagen there. Ken Haynes was very patient and amicable through the test driving process. He helped me work out a deal on a new Atlas Cross Sport and I couldn't be happier! More

I am a repeat customer of Jim Ellis VW Kennesaw, and I am thoroughly pleased again. Raul made the process painless. I got exactly the car I wanted even though it wasn't on the lot at the time, with no pres thoroughly pleased again. Raul made the process painless. I got exactly the car I wanted even though it wasn't on the lot at the time, with no pressure to choose something that was readily available. Everyone was fast and efficient. I will be back in the future. More

I was looking for a particular car. The folks at Jim Ellis Volkswagen looked out for me. I had contacted Elizabeth initially, and she worked to get the car I wanted. She and Bitsy kept me updated, and l Ellis Volkswagen looked out for me. I had contacted Elizabeth initially, and she worked to get the car I wanted. She and Bitsy kept me updated, and let me know when it came in. The purchase went very smoothly. Bitsy and the finance writer were very attentive and kind. Loved hanging out with Bitsy! Best car buying experience I've ever had! More

Randy and the team at Jim Ellis Volkswagen in Kennesaw are top notch. They made our car buying experience an enjoyable one and got us into our new ID4 xxxxxxAWD. I would highly recommend Randy Fitch and are top notch. They made our car buying experience an enjoyable one and got us into our new ID4 xxxxxxAWD. I would highly recommend Randy Fitch and this dealership to anyone looking to purchase a new VW. More

Great salesman would love to work with him again. The dealership is also top-notch including the business manager dealership is also top-notch including the business manager More