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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

August 30, 2021

Raul has now sold me and my family 4 vehicles. We absolutely loved our experience with Raul! He goes above and beyond to ensure we are satisfied. However the F&I guy Kevin, was a total xxxxx this More

by Bradshaw456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Aug 30, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Raul was a great help! We will pass along your feedback regarding our finance manager to our team and we apologize for any inconvenience this may have caused you. Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

August 30, 2021

Randy was awesome! He was very patient. we looked at several cars and Randy openly offered opinions without being pushy. 2nd purchase from Jim Ellis in 90 days! Top Notch!! More

by msfalconfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Randy Fitch
Aug 31, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

August 29, 2021

Bill was accommodating and friendly. He explained the difference between all the different Atlas's. We initially wanted a used 2019, but Bill showed us other options in 2021. More

by dejohnson31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We dealt with a very nice young Africa American male. This gentleman was helpful and explained all the options and warranties. If I could give him five stars I would. , Bill Rosenberg
Aug 30, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope you love your new Atlas. Take care! - Madison Magnus, Customer Relations Manager

August 28, 2021

Very helpful staff. Such a clean sales floor. And sales personnel was extremely Accommodating to my needs when I purchased a new vehicle for my wife More

by Reedjeremy2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
Aug 28, 2021 -

Reedjeremy2014 responded

Helpful and extremely informative staff

August 27, 2021

Bill takes care of all your needs and helps you get into the car you want More

by DRAGONACE09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Aug 27, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

August 27, 2021

Randy made my dreams of an electric car come true!! He made everything seamless and answered every question I had about the ID4 and the battery! Being an early electric car adopter, he patiently reassure More

by kmwelsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
Aug 30, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thanks again for your business and kind words, and we hope you love your new ID.4. Take care! - Madison Magnus, Customer Relations Manager

August 27, 2021

Bill made our experience phenomenal. His honest opinion and friendly service make buying the right vehicle an easy and comfortable process. I would not have anyone else help me and my family make the right More

by AJ Dhillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Aug 30, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

AJ, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and we're so happy that Bill was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

August 26, 2021

Randy is a knowledgeable professional courteous and thorough salesman. Definitely one of the best in the business. More

by Fw0018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
Aug 26, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 26, 2021

Dealing with Randy has been the BEST decision I could have made. Out of state buyer, no problem. From finding my car to getting it brought to the dealership, he handled it quickly and efficiently. Eve More

by lisamet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Garvey, Randy Fitch
Aug 26, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy & Stephen were such a great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2021

The dealer was able to narrow down the vehicles to just what we needed and wanted. They helped us complete the paperwork quickly when we were under a time crunch. All the staff were friendly and helpful. B More

by mdalva
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Marian "Bitsy" Mayer, Elizabeth Parr
Aug 26, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bitsy and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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