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Jim Hudson Cadillac Augusta

Augusta, GA

Overview
Reviews
4.9
111 Reviews
Call Dealership (762) 994-0600
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3315 Washington Rd

Augusta, GA

30907

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Showing 111 reviews

May 29, 2025

Alyssa was so very responsive to my need for service, very professional and knew exactly what needed to be done. Service was excellent. I was traveling from out of town and she was very cordial, offered More

by agentvonda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Cooper
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May 27, 2025

Very friendly. Offered coffee, water, and snacks. Washed my car and walked me to my car when servic was completed. More

by nosparetime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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May 27, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

May 14, 2025

Rob was great to work with and got me in and out quickly. . Great communication throughout the entire process. Would definitely recommend. More

by lenderbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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May 15, 2025 -

Jim Hudson Cadillac Augusta responded

Bob, we're delighted to hear that Rob provided you with efficient service and great communication at Jim Hudson Cadillac Augusta. Thanks for recommending us!

May 07, 2025

They were fast and accurate with this sudden issue and we got excellent service. Also got a loaner car AND Rob explained the details of a car I was not familiar with. That was so helpful and wise on his part More

by Gigimc814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 07, 2025 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

April 30, 2025

They always address all of my concerns and keep me informed as they work on my car. They are very courteous and helpful. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
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Apr 30, 2025 -

Jim Hudson Cadillac Augusta responded

We're delighted to hear that our team at Jim Hudson Cadillac Augusta has been courteous and attentive to your needs. Thank you for sharing your positive experience with us!

April 28, 2025

First class customer experience and after the sale service. I plan to return to Jim Hudson Cadillac for my future purchases. More

by cabotpthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vega and Rob Fraley
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Apr 29, 2025 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

April 25, 2025

We had a very pleasant and professional experience. I would highly recommend this dealership and salesman to family and friends. More

by wjhardy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James (Jim) Quance,
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Apr 25, 2025 -

Jim Hudson Cadillac Augusta responded

Thank you for the recommendation! We're delighted to hear that your experience at Jim Hudson Cadillac Augusta was pleasant and professional. We appreciate your support!

April 23, 2025

Great Service. Gave updates on what was being done on car. Also gave a loaner car while ours were being done. More

by kennethpinckney357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 23, 2025 -

Jim Hudson Cadillac Augusta responded

Kenneth, we're happy to hear you appreciated the service and updates from Jim Hudson Cadillac Augusta. Providing a loaner car is just one way we aim to make your experience as convenient as possible. See you next time!

April 13, 2025

Rob and Mike are top Notch. They were ready for Me in a short time and let me know what was going on. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 14, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

April 09, 2025

David Owens was great. The facility was just ok, but due for renovations. The finance guy was not friendly. More

by jstroup99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Owens
Report | Print
Apr 10, 2025 -

Jim Hudson Cadillac Augusta responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to us directly.

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