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Jim Hudson Cadillac Augusta

Augusta, GA

4.8
179 Reviews

3315 Washington Rd

Augusta, GA

30907

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Showing 179 reviews

August 20, 2025

Jim Hudson has always gone over and beyond since I bought the car and with every service. More

by tdmerck0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Cook
Aug 21, 2025 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

August 19, 2025

Excellent Service. I arrived not exactly sure of where I should go due to new construction but I was quickly assisted. The employees were all professional, kind and wel More

by Keenumdawnlaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Bailey, unknown gentleman
Aug 21, 2025 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

August 18, 2025

All members of the staff were friendly and professional. They understood my concerns and checked our my car's warranty immediately approving the repair at no cost to me. I also asked them to check the wind More

by fayeyfacey
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Harsh Patel
Aug 19, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 17, 2025

Dealership didn't even fix nothing on my truck they recommend me to someone else they say they didn't have the tools to fix my truck More

by Wimberly.troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ideal
August 07, 2025

Needed new EVAP Valve on my Cadillac SRX on Monday. I took my car in to the Jim Hudson Cadillac Dead for repairs. I was greeted with Friendly Professionalism; in no time my car was repaired and I was i More

by Andersonbettyj53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harsh
Aug 08, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

July 30, 2025

Even in transition you are providing excellent service. Your hands on approach is quite evident and very much appreciate More

by JOSLYNSF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately did not remember either of the gentlemen or young lady's names
Jul 30, 2025 -

Jim Hudson Cadillac Augusta responded

We're so proud to hear everything went smoothly during your visit! Thanks for choosing Jim Hudson Cadillac of Augusta and for sharing your support!

July 29, 2025

The dealership was under construction but the service was excellent. They had made arrangement's for us inside while we waited. Great Job! More

by Gwinchester81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 29, 2025 -

Jim Hudson Cadillac Augusta responded

We appreciate your patience during our construction! We’re delighted that our Jim Hudson Cadillac Augusta team made your visit comfortable and seamless. Safe travels!

July 28, 2025

Wonderful customer service. I had an emergency while traveling. They worked me in and got my vehicle taken care of. Greatly appreciated. More

by Blesgs12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
Jul 28, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

July 26, 2025

Really nice customer service representatives. ...very good care of my Cadillac...very informative very good.... More

by Jameslucius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 28, 2025 -

Jim Hudson Cadillac Augusta responded

Thanks for the great review. Please let us know if you need anything else in the future!

July 25, 2025

I haven’t had a bad experience. They get to the problem right away and deliver on time. The service and people are marvelous. More

by ausry0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rob
Jul 28, 2025 -

Jim Hudson Cadillac Augusta responded

We are happy to hear that! Thanks for taking the time and letting us know.

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