Jim Hudson Chevrolet

Great customer service I didn't give it a 5 star because I requested a country wash or clean since it was my first time within the first year of vehicle purchase and my vehi I didn't give it a 5 star because I requested a country wash or clean since it was my first time within the first year of vehicle purchase and my vehicle wasn't cleaned at all. Other than that the staff is great. I'm sure they forgot or was very busy but I'm just being truthful. More

Battery upgrade Stivers did an upgrade from a Chevy notification for the Volt. They were quick and cordial. A side issue I requested was to see why one tire was losin Stivers did an upgrade from a Chevy notification for the Volt. They were quick and cordial. A side issue I requested was to see why one tire was losing air. They said it was fine. The problem persisted and a few days later a tire dealer found the problem. More

Not satisfied with service recieved. Brought my Silverado in for repairs twice for same problem and in both cases was not fixed. For that matter not even diagnosed. Right now thinking of Brought my Silverado in for repairs twice for same problem and in both cases was not fixed. For that matter not even diagnosed. Right now thinking of getting rid of the truck, apparently it can't be fixed. More

Good service The service was handled in a professional manner. I was kept informed. The facility was clean and well kept. I will continue to use this facility. The service was handled in a professional manner. I was kept informed. The facility was clean and well kept. I will continue to use this facility. More

Fixed it Right Away After having my vehicle serviced I went to pick it up after hours bit before I could leave the parking spot I noticed the air pressure in the passenge After having my vehicle serviced I went to pick it up after hours bit before I could leave the parking spot I noticed the air pressure in the passenger side was way below recommendation. I got out the car and saw a screw in my tire. I left the vehicle there called Stivers the next morning and they made arrangements to fix it as soon as I brought the key back to them. Within an hour the tire was fixed at no charge. I appreciate the prompt service and always friendly staff. My vehicle is running great and I will continue to bring my vehicle to Stivers if I can continue to receive great service. More

Disappointed I was asked to have my vehicle there at 10:45. I was there at 10:30. I was told 3 or 4 hours. At 2:00 we went to check on the car, we saw that they ha I was asked to have my vehicle there at 10:45. I was there at 10:30. I was told 3 or 4 hours. At 2:00 we went to check on the car, we saw that they had not even started on it yet. When we asked for some clarity, young man said he was not our tech and ours had went home for a family emergency. No one could find our paperwork. when we asked for a service manager, we were told he was at lunch. In known to us the service director was sitting in an office 2 feet from my rant but we were told no one was available to help us. Finally able to get the attention of said director after a sales associate pointed him out to us. Words to describe your service dept. ( sign in area only ).. unprofessional, unreliable, rude. My experience... I was frustrated, disappointed, and annoyed!! My2020 Traverse will never be taken back to your dealership again! More

3rd Time Customer This is our 3rd Time buying a Vehicle with Ricky Ward at Stivers he is the absolute best. We just purchased our 3rd vehicle on 11/15/2019 due to a ve This is our 3rd Time buying a Vehicle with Ricky Ward at Stivers he is the absolute best. We just purchased our 3rd vehicle on 11/15/2019 due to a very automobile accident Ricky was out sick himself but still managed to get us taken care of!! Now if that’s not TOP NOTCH customer service!!! Thanks again we will definitely continue to use y’all!!! More

A waste of my time Went in to get my heat fixed and get an oil change, made an appointment, got there at 8 am and left my car there all day. They called me at 11 and sai Went in to get my heat fixed and get an oil change, made an appointment, got there at 8 am and left my car there all day. They called me at 11 and said my oil change was done. Which is not the main reason I went there. I can get cheap oil changes at precision tune or grease xxxxxx. Wanted my heat fixed that day. Especially with me leaving it with them all day. They still had 5 hours to work on my heat. They didn’t even look. Probably won’t go there any more. Service was horrible. More

Great experience purchasing a new car! Our sales representative Tony was fantastic in assisting with picking out a new vehicle as well as ensuring the process was smooth. Ken in finance was Our sales representative Tony was fantastic in assisting with picking out a new vehicle as well as ensuring the process was smooth. Ken in finance was very thorough in explaining everything and ensuring we had the best deal possible. More

Best experience ever! Xan and Micheal worked relentlessly to get me just what I wanted, at the price I wanted. For the first time, I drove away in the car I wanted. Xan and Micheal worked relentlessly to get me just what I wanted, at the price I wanted. For the first time, I drove away in the car I wanted. More