
Jim Hudson Chevrolet
Columbia, SC
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New Purchase Overall the dealership provided quality services and took care of our needs. Our salesman was very knowledgeable and assisted us with everything. The Overall the dealership provided quality services and took care of our needs. Our salesman was very knowledgeable and assisted us with everything. The challenge was the process took forever!!!! We spent over 4 hours working the deal, financing, vehicle clean up, etc. The actual paperwork took 15 minuets so that was good. I was very surprised based on our price point that no one in Management ever greeted us, spoke to us, or even thanked us for our business. More
Your phone system sucks. Calls are unanswered Nikki in service is great. Phone system is terrible. Calls go directly to voicemail on main number. No call to the main number should go to voicemail. Nikki in service is great. Phone system is terrible. Calls go directly to voicemail on main number. No call to the main number should go to voicemail. Worst case is that it goes to a answering service. More
Great service and helpful staff. Scheduled appointment online, but when I dropped the car off the night before, I checked additional items to be checked. The service technician called Scheduled appointment online, but when I dropped the car off the night before, I checked additional items to be checked. The service technician called me to verify my request before they started to make sure I wanted those services, too. Appreciated his thoroughness. More
Great place e to shop Great place nice honest people to deal with ,were very professional and knowledgeable, was a very good experience with no pressure, easy to deal with Great place nice honest people to deal with ,were very professional and knowledgeable, was a very good experience with no pressure, easy to deal with helped me alot More
Average experience When I called whoever answered the phone was not pleasant. He never gave his name. I reached out to online chat and Paula was very helpful. While ther When I called whoever answered the phone was not pleasant. He never gave his name. I reached out to online chat and Paula was very helpful. While there Nikki was great. More
Oil change I went in for a oil change. The car was dropped off at 8:30am and we received a phone call at 3:00pm to get the car. We get there at 3:00pm and was to I went in for a oil change. The car was dropped off at 8:30am and we received a phone call at 3:00pm to get the car. We get there at 3:00pm and was told that the car was not worked on and they are working on it now. They were short staffed. We waited for 40mins. They gave us s discount for the service. It should not take ALL day for an oil change. What if we were sitting there waiting on the car? More
I waited 2 hours for an oil change, only to discover they lo It was a bad experience. I waited 2 hours for an oil change and they lost my key. Held me too long telling me untruths and I was late getting my child It was a bad experience. I waited 2 hours for an oil change and they lost my key. Held me too long telling me untruths and I was late getting my children from school. They also failed to change the oil. I had to return and they only offered to cover the costs of the oil change. I'd appreciate a call from the GM before returning to this dealership. I've purchased 4 vehicles from this dealership. More
Service Vehicle dirty when returned. Had to ask for an inspection checklist. Had to get the service manager involved. The same thing happened two days earlier Vehicle dirty when returned. Had to ask for an inspection checklist. Had to get the service manager involved. The same thing happened two days earlier with my Colorado, vehicle dirty when returned. More
Oil Service Great service with the oil service.. an overall service.. minimal waiting time.. Friendly staff that took the time to answer any questions to you ma Great service with the oil service.. an overall service.. minimal waiting time.. Friendly staff that took the time to answer any questions to you may have. More
oil change Went there to get a oil change and a tire rotation oil change got done tire rotation did not. Highly upset was not happy with the customer service Went there to get a oil change and a tire rotation oil change got done tire rotation did not. Highly upset was not happy with the customer service More