Jim Hudson Chevrolet

Was not to happy this time. I was very disappointed with my experience this go round. I came back to Stivers due to the fast service & great experience I had the first time I cam I was very disappointed with my experience this go round. I came back to Stivers due to the fast service & great experience I had the first time I came to have my Car serviced there. Well this time I was simply in for an oil change & tire rotation and my appointment was at 1:30 but did not leave until around 4. That is ridiculous to me. Going to dealerships on a first come first serve basis still have never waited that long. The other problem was no one was kind enough to give me updates on my vehicle until seeing the frustration on my face. There were 2 gentlemen that were trying to find out & speed up my process so I thank them for everything they did. I may try again to see if it was just something really bad going on that day but customer service and communication is the key to everything. I fo not know the to men who help me in the end but one was a young man with Dreadlocks. Since I have to choose an answer fir would I recommend this service I am choosing no this time but previously I would have chosen yes. More

Great service and friendly people . Everyone in the service center treated me with professionalism and respect. Nikki was particularly friendly and helpful. I am a repeat client who is v Everyone in the service center treated me with professionalism and respect. Nikki was particularly friendly and helpful. I am a repeat client who is very satisfied by the service I received. More

To much to type Call if you want me to explain.Nikki is always great though.unorganized from the beginning didn’t do what was suppose to be done! Call if you want me to explain.Nikki is always great though.unorganized from the beginning didn’t do what was suppose to be done! More

Made it easy from start to finish Leigh and Jim were great in in getting me where I needed to be and getting me what I wanted. Highly recommend to anyone looking for a new Chevy vehicl Leigh and Jim were great in in getting me where I needed to be and getting me what I wanted. Highly recommend to anyone looking for a new Chevy vehicle! More

Service Everyone was very helpful. They went out of their way to help me. Jeremy tried every way he could to resolve my issue. I am happy with the service I r Everyone was very helpful. They went out of their way to help me. Jeremy tried every way he could to resolve my issue. I am happy with the service I received. More

I found a diamond! I was looking for a pick up truck and I found something I was looking for years, an Avalanche! Thanks Chris Ducan.Thank You Man! I was looking for a pick up truck and I found something I was looking for years, an Avalanche! Thanks Chris Ducan.Thank You Man! More

Great Service Victor Dozier was very professional during my search to trade my vehicle. Victor and staff worked very hard to work with my request and needs for my f Victor Dozier was very professional during my search to trade my vehicle. Victor and staff worked very hard to work with my request and needs for my family. I really appreciate Stivers assistance and service. Thank you ! More

Very efficient They are very good at explaining what's going on with the vehicle. They got the vehicle in and out quickly . thank you very much They are very good at explaining what's going on with the vehicle. They got the vehicle in and out quickly . thank you very much More

Well done Excellent customer service very friendly and helpful staff I will definitely recommend to everyone I know I hope the other people think same way well Excellent customer service very friendly and helpful staff I will definitely recommend to everyone I know I hope the other people think same way well done More

Oil change Everything was good except the mechanic got oil all over my steering wheel. Had to clean it off when I got home. It really annoyed me me driving home Everything was good except the mechanic got oil all over my steering wheel. Had to clean it off when I got home. It really annoyed me me driving home with it like that! More