Jim Hudson Chevrolet

Excellent Service Stivers sales person and staff were able to answer our questions about the vehicle we were looking for and find the one that had everything that we wa Stivers sales person and staff were able to answer our questions about the vehicle we were looking for and find the one that had everything that we wanted. More

Great experience The service department at Stivers always makes my visit a pleasure. Nikki is refreshing to work with. Her customer service ranks up there with the bes The service department at Stivers always makes my visit a pleasure. Nikki is refreshing to work with. Her customer service ranks up there with the best. More

Very Short Waiting time I was waiting for my car in Stivers waiting area. It was the quickest service I have ever received at a car dealership. Keep up the excellent service. I was waiting for my car in Stivers waiting area. It was the quickest service I have ever received at a car dealership. Keep up the excellent service. More

New truck purchase Calvin was helpful in the selection of a new truck. He showed me several used and new trucks and provide good advice on the buying process. Calvin was helpful in the selection of a new truck. He showed me several used and new trucks and provide good advice on the buying process. More

AMAZING My sales rep,Anthony Japps, worked very hard, a long side the Finance department, to get me into the car that I WANTED. They didn't try to sell me som My sales rep,Anthony Japps, worked very hard, a long side the Finance department, to get me into the car that I WANTED. They didn't try to sell me something that was available or easier. I have been to other dealerships who were way over priced and just wanted to sell me a car, regardless of what I really wanted. Stivers is TOPS!!! More

Frustrating. Not valued as a customer (since 2001). Arrived at the service department and stood in the middle of the floor waiting to be acknowledged. One writer was on the phone. Another was casually f Arrived at the service department and stood in the middle of the floor waiting to be acknowledged. One writer was on the phone. Another was casually flipping pages in a magazine. The other was leaning back in his chair, arms crossed, chatting with a mechanic. Obviously not business by the chuckling and body language. After a few minutes they broke up and he asked me, “Whacha need?” Told him the problem and he responded, “We’re real backed up. Might take us a couple of days”. Told him a couple of days was no problem. A week and a half later, having heard nothing, I called the writer to be told the part was on back order but he would mark it as “customer down “ and that would speed it up. I had two questions: 1. Why didn’t he call me when it was obvious it would take more than a “couple of days”. 2. Why didn’t he use the magic designation after , say, a week? Answer: Real busy. By the way, the lady at the payment window (Nicki, I think) is always fabulous. Might consider having her train the writers in customer appreciation. When Mike Lassard was there things were great. After he was deservedly promoted to parts mgr, not so much. Please tell Nicki, after 18 years as a customer, I will miss her. More

Great Company I bought my car in 2016 and anytime I had any issues or questions they checked my car and told me what was wrong in a short period of time. If I was n I bought my car in 2016 and anytime I had any issues or questions they checked my car and told me what was wrong in a short period of time. If I was not able to fix the entire problem they worked with me to fix the most important problem and I come back and fixed the other part. Great staff. Very friendly and will make your visit very welcoming. More

Service tech needs new job I took truck to dealership for repairs. Keep my truck for 4 days without offer for loaner vehicle. Did not complete repairs paid for. Fog light still I took truck to dealership for repairs. Keep my truck for 4 days without offer for loaner vehicle. Did not complete repairs paid for. Fog light still out, needs bulb. Charged 130.00 for tailgate that wasn't repaired. Customer pay shop charge for repair order? More

Overcharge!!! I would like for you guys to go you tube and look at the video of replacing a MAP sensor on a 2009 Chevy avalanche. It takes a total of 2 minutes, why I would like for you guys to go you tube and look at the video of replacing a MAP sensor on a 2009 Chevy avalanche. It takes a total of 2 minutes, why would I be charged $195 for labor. It is literally removing 2 screws. More

Wonderful Vanessa was very friendly and helpful. Vanessa took the time to explain to me what was going on with my car. Vanessa was even kind to my son. Vanessa was very friendly and helpful. Vanessa took the time to explain to me what was going on with my car. Vanessa was even kind to my son. More