Jim Hudson Chevrolet

Positive, helpful, and quick to respond. The dealership was helpful with showing all options. They were not pushy at all but gave options and worked to get best deal possible. I would recomme The dealership was helpful with showing all options. They were not pushy at all but gave options and worked to get best deal possible. I would recommend that you take a look at Stivers before purchasing any Chevy model. Great price, financing, and sales department communicated great. Pleased with the experience that we had! Buying a car never feels great but Stivers made it less painful. More

Radio issues and tire leak I scheduled an appt at 8 in the morning to have my car looked at for radio not working and low tire pressure in front right tire that I was pretty sur I scheduled an appt at 8 in the morning to have my car looked at for radio not working and low tire pressure in front right tire that I was pretty sure had a nail in it. It wasn’t until I was leaving out the door that they told me I’m going to owe a minimum of 130 for diagnostic fees. I said that’s fine but let me know the diagnosis before doing anything else with radio. It took me calling 3 times during the day to get an answer just on diagnostic. At 3:45 pm I finally got an answer saying it would be $800 to replace the amplifier. I said do not replace it I’ll be there to pick it up. They then told me I also need new Back breaks. I show up 45 minutes later and I am told to wait in sitting area because they are putting everything back together. At this point I am irritated because if I said do not replace it, why was anything “taken apart” on my car. I pay the diagnostic fee and go to my car to turn it on and radio is working great. I go back in to ask why all of a sudden this is working and I’m informed that it was “reset”. So my question at this point is why was this not tried originally before telling me I will need to pay upwards of $800, which they knew wouldn’t happen, so they decided to take my rear tires off to inspect breaks? I never asked for anything else to be done. I felt that I was just a customer they were trying to get money from. And the end it all, my front right tire was never even looked at. I purchased this car from another dealership that I felt was doing the same thing and hoped by going to Stivers I would get honest help, and I don’t believe I did and am hesitant to return. When searching on the internet for issues with radio not working there are pages of forums for Chevy saying to always try resetting, so surely this qualified macanics would know to try this as well before saying the amplifier needs replacing for $800. Very disappointing More

Always leave car dirty I always keep my Stingray spotless. Everytime I have my car serviced it has come back with oil smears on the steering wheel, doors, and or hood. Deale I always keep my Stingray spotless. Everytime I have my car serviced it has come back with oil smears on the steering wheel, doors, and or hood. Dealer has never clean car as expected after every service. More

Deceiving Service Stivers Charged me about a $1000 and then the Power Train warranty covered the remaining work. I should have not been charged for anything but my oil Stivers Charged me about a $1000 and then the Power Train warranty covered the remaining work. I should have not been charged for anything but my oil change. I will not use the Stivers service department ever again. I was certainly disappointed with the service on my first Chevy Vehicle ever. More

Oil change, tire rotation Quick service and very informative on what was to be serviced. Was early for appointment and they took my car on back. No delay this time. Quick service and very informative on what was to be serviced. Was early for appointment and they took my car on back. No delay this time. More

New Truck Had a great experience with Ricky Ward our salesman. Would recommend for sure. Pleasant experience! He treated us with respect and covered and answere Had a great experience with Ricky Ward our salesman. Would recommend for sure. Pleasant experience! He treated us with respect and covered and answered all of our questions More

Overcharging is an understatement Car had trouble starting. Took it in to get looked at. They tell me that it would be $240 to change a battery. Called around to get a quote and got s Car had trouble starting. Took it in to get looked at. They tell me that it would be $240 to change a battery. Called around to get a quote and got several lower prices but didn't bother because at that point it would have been too much of a hassle. Plus I trusted that the recalibration that they had to do was needed or I would have done it myself. Then they quoted me a price of $400 for something (replacing air actuator) I ended up doing myself that only costed me $15 and roughly one hour of my time. This is the very reason I am weary using dealerships for service. More

Vehicle service issues The professionalism is good from the service advisors but the quality of work that is being done and upper management customers service is extremely p The professionalism is good from the service advisors but the quality of work that is being done and upper management customers service is extremely poor. More

Customer service My visit to the Chevy dealership for service was amazing. I was greeted by Vanessa was a smile and a willingness to help me. I provided my informati My visit to the Chevy dealership for service was amazing. I was greeted by Vanessa was a smile and a willingness to help me. I provided my information and she then proceeded to help me. Once she was aware that the service would take longer than normal, she ensured i was able To get a loaner to get me to work. Thanks to Vanessa and Nikki made day was pleasant. More

A very successful experience Mr. Ward was very professional in negotiations for the purchase of a 2019 Colorado and afterwards gave an excellent explanation of the vehicles featur Mr. Ward was very professional in negotiations for the purchase of a 2019 Colorado and afterwards gave an excellent explanation of the vehicles features. He also gave me a guided tour of the dealerships facilities. More