Jim Hudson Chevrolet

Did not fix the problem All of the employees here are very nice and are quick to serve you as soon as you arrive for your appointment time. The first time I took my car to th All of the employees here are very nice and are quick to serve you as soon as you arrive for your appointment time. The first time I took my car to the service center, I had a positive customer service experience overall. However they did not really listen to the core problems I was having with my vehicle. After leaving 3 hours later, I drove away and the problem occurred again, went right back and spent another 2 hours and another 100 dollars. The issue was fixed for approximately 2 weeks then all of the issues arose again. I took my car back, left it with them and they provided me a loaner, they never called me with any updates and I had to periodically call them & waited 3 weeks to get my car back. The day I picked it up, I was told “sorry we can’t figure it out, have a nice day” and handed my keys over with a giant crack across the windshield that I am now having to replace. I was expecting a much better experience but unfortunately it was not. I interacted with a variety of people at this service center but I can’t remember most of their names. More

Great establishment The customer service is great and the prices are reasonable. They are pretty fast with the turnaround and you never have to wait a long time for an ap The customer service is great and the prices are reasonable. They are pretty fast with the turnaround and you never have to wait a long time for an appointment. More

Poor customer service Service writers are lazy except Nikki. She gets dumped on. I have pictures of service writers on their phones while I waited in line to get help. I we Service writers are lazy except Nikki. She gets dumped on. I have pictures of service writers on their phones while I waited in line to get help. I went to schedule service the other day and they also pointed to Nikki. She goes at full speed while the others play on their phones. I took pics of that. Tell Nikki Cruze Crash customer she does a great job. Yes, last year they also crashed my Cruise while in for service. Ask her about her Crash Cruze customer. She will know who I am. More

Great Sale! Mr. Duncan shared his knowledge and insight; directly contributed to the purchase and completed sale. Mr. Duncan was very interested to our requests a Mr. Duncan shared his knowledge and insight; directly contributed to the purchase and completed sale. Mr. Duncan was very interested to our requests and even showed us a brand new model in our price range but unfortunately wasnt comfortable enough... During the test drives is what really set Mr. Duncan apart from his peers by displaying the confidence and knowledge of everything on the interior and exterior of the vehicles explaining any questions we had. During the whole process Mr. Duncan was very respectful of our budget and the vehicles we wanted in the budget. We didnt feel pressured into any vehicle we didnt want. I will come back for any future purchases. More

Excellent Service is always at Stivers Chevrolet.I I have come to Stivers at other times for oil changes. Stivers Chevrolet, always have excellent customer service. Vanessa Matthews, made sure I was t I have come to Stivers at other times for oil changes. Stivers Chevrolet, always have excellent customer service. Vanessa Matthews, made sure I was taken care of in the service of my vehicle, in making sure I did not have to wait long hours there on my vehicle, she asked did I want to remain or get a courtesy ride home, I chose the latter. I apologize to the driver, I do not remember his name, excellent driver and very professional and very courteous. THANKS TO ALL THE STAFF WHO MADE IT POSSIBLE AND EASIER for the service of my. vehicle. More

Car repair drop off with dealership Nikki and Vanessa are great!!! And the guys who dropped me off and picked me up from work were as well. This makes me having to drop off my car on a w Nikki and Vanessa are great!!! And the guys who dropped me off and picked me up from work were as well. This makes me having to drop off my car on a work day a NO STRESS event!! More

Appreciative I am appreciative of the time that Darrell took to ask the mechanic to explain to me the reason why I thought there was a problem. I suggested that I am appreciative of the time that Darrell took to ask the mechanic to explain to me the reason why I thought there was a problem. I suggested that I adjust my driving and he agreed. I was prepared to pay the diagnostic fee and Darrell waved it. Again I was appreciative. PS- am sorry that I didn’t catch the fellow’s name. Please forward this to the two fellows Katherine D. More

Chevy express van 2500. Had a nice experience working with Kermit Tyler. I absolutely love my new blue van. Took a little long to be built, but very satisfied. Had a nice experience working with Kermit Tyler. I absolutely love my new blue van. Took a little long to be built, but very satisfied. More

Helpful, Pleasant, and Very Efficient This dealership is very professional. They were all willing to answer questions and ensure that my car was given the services needed! Thanks so much. This dealership is very professional. They were all willing to answer questions and ensure that my car was given the services needed! Thanks so much. More

Awesome I have been dealing with Ricky for years buying these products or sending friends to him. My family and friends have been very please, especially my w I have been dealing with Ricky for years buying these products or sending friends to him. My family and friends have been very please, especially my wife. More