
Jim Hudson Chevrolet
Columbia, SC
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Routine maintenance plus tire replacement Service was great. People were friendly. They made sure tire replacement was covered by warranty. I would recommend this place to buy a car and get Service was great. People were friendly. They made sure tire replacement was covered by warranty. I would recommend this place to buy a car and get it serviced. More
Service advisor The service advisor was very professional and patient. She was also very knowledgeable and communicated excellently with me. She was also very thoro The service advisor was very professional and patient. She was also very knowledgeable and communicated excellently with me. She was also very thorough with what was going on with our vehicle. She worked very hard to please us. More
Outstanding Service Nikki and Vanessa are alway professional and courteous. They represent the Service Department very well. Whatever Stiver Is paying them is not enoug Nikki and Vanessa are alway professional and courteous. They represent the Service Department very well. Whatever Stiver Is paying them is not enough. They are the backbone of the service department and therefore should be compensated for it. Or at least given a nice bonus payment. More
Great Chevy folks! Great folks to buy a car and then to keep it serviced properly! Nikki, Ricky and Bobby are always extra nice and take good care of our Vette from s Great folks to buy a car and then to keep it serviced properly! Nikki, Ricky and Bobby are always extra nice and take good care of our Vette from sales to service! More
Good people, friendly best price Sales manager was willing to speak with me via phone instead of putting me off on sales. Very important since I was 500 miles away. Very friendly staf Sales manager was willing to speak with me via phone instead of putting me off on sales. Very important since I was 500 miles away. Very friendly staff, helpful and made price attractive enough for me to drive 500 miles to purchase truck More
Service My experience here was exceptional! I came in needing air in my tire and the manager on the floor was welcoming and friendly. The representative that My experience here was exceptional! I came in needing air in my tire and the manager on the floor was welcoming and friendly. The representative that fixed my tire was amazing, very respectful, and took the time to explain everything to me. I would recommend you guys to anyone I know! While waiting on my car to be serviced the other service reps spoke and talked to me also which helped time go by. Great teamwork! More
Good communication The staff makes you feel comfortable when you come in and they are very good at keeping open communication on the status of repairs and when your veh The staff makes you feel comfortable when you come in and they are very good at keeping open communication on the status of repairs and when your vehicle will be ready !! More
Repair Fast from troubleshoot to repair recommend to all that need repairs. Friendly people clean garage they truely care about their customers and take prid Fast from troubleshoot to repair recommend to all that need repairs. Friendly people clean garage they truely care about their customers and take pride in their work. More
Lack of Concern for Customer Two of my three problems were not addressed, so I took my car to another local Chevrolet dealership. The other dealership was quickly able fix the rem Two of my three problems were not addressed, so I took my car to another local Chevrolet dealership. The other dealership was quickly able fix the remaining two problems. Also, when I picked up my car, the emergency brake cord was hanging underneath the vehicle and the air was low on the tires (indicated by low pressure warnings on dash). One of the men working on the service desk kindly came out to help me. I returned the next day and spoke to service manager, but he didn't seem too concerned. In fact, he said I contributed to concerns not being addressed due to my description of the car problems. I will not be returning, which is sad since I purchased two previous cars when they were Capital Hyundai & Chevrolet and used their service departments. Stivers has a lot to learn about customer service! More
Awesome Vanessa kept me updated on what was going on with my car and was working with service advisor also would like to rate him with a 5 stars. Vanessa kept me updated on what was going on with my car and was working with service advisor also would like to rate him with a 5 stars. More