
Jim Hudson Chevrolet
Columbia, SC
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Great customer service and repair Had a fuel leak/smell another dealer could not find. They found it in a couple hours and repaired and got me back on the road. Customer Rep very ea Had a fuel leak/smell another dealer could not find. They found it in a couple hours and repaired and got me back on the road. Customer Rep very easy to work with and kept me up to date on progress More
Car repair due to check engine light Called mid morning and was able to get car in for repair that day and got it back that day too. Extremely happy with that. Excellent staff Called mid morning and was able to get car in for repair that day and got it back that day too. Extremely happy with that. Excellent staff More
Why I visited ! What a great team in the repair department. So friendly and kind. Answered all my questions promptly & knowledgeably. Just a great experience all arou What a great team in the repair department. So friendly and kind. Answered all my questions promptly & knowledgeably. Just a great experience all around! I would recommend this place . More
Awesome The staff was very friendly . They had vending machines available which made the time go by a lot faster. The service was good my light was as good as The staff was very friendly . They had vending machines available which made the time go by a lot faster. The service was good my light was as good as new . Definitely made a difference in driving at night . I appreciate the service . More
Nikki She is very compassionate about the customers! Great personality!! JD (font sure of his last name) was extremely helpful and listened to what I had to She is very compassionate about the customers! Great personality!! JD (font sure of his last name) was extremely helpful and listened to what I had to say about my vehicle. He didn’t disregard what I told him about my vehicle because I’m a female. More
Inconsistency I always get a different person when I call which is fine. I get that several people work in the service dept., however they should all quote the same I always get a different person when I call which is fine. I get that several people work in the service dept., however they should all quote the same prices for the same repairs. Starting from the cost of my diagnostic testing down to the quote for the work the numbers kept changing. When I called I was quoted a cost of $89 for the test decided not to use them it went to $139. I called by phone told them exactly what was wrong I was told about $460 then got a call back the same issue is now about $780. Yet when I asked him to break the cost down the gentleman gave me what it would cost for the labor and what the part cost and needless to say it didn’t total $780. He told me the rest was miscellaneous. Ummm ....how do you put a price on miscellaneous???? A similar situation happened when I took my sons car there but I gave them the benefit of the doubt...big mistake. More
Great Service The customer service and the maintenance repairs were great. My vehicle was serviced in a timely manner and everyone that I came in contact with was The customer service and the maintenance repairs were great. My vehicle was serviced in a timely manner and everyone that I came in contact with was very courteous and professional. More
Took a week to figure out what was wrong with my car! It took them a week for the technician to figure out what the issues were with my 14 chevy Malibu and why it wouldnt start, then told me it would be o It took them a week for the technician to figure out what the issues were with my 14 chevy Malibu and why it wouldnt start, then told me it would be over $1000 to fix! Apparently some wires need to be replaced. They didn't tell me which wires. Then they said the tech cleaned some of the wires and the car was running just fine after telling me off of that. When I picked up my car I was told they couldn't give me an estimate as to how long cleaning the wires would hold up. I expect something like that from a normal mechanic. Not the technician at the Chevy dealership!!! More
Awesome Team Stivers by far has been one of the best car buying experience. All the team members I encountered were patient, listened to my concerns, answered my q Stivers by far has been one of the best car buying experience. All the team members I encountered were patient, listened to my concerns, answered my questions. I had a lot. From Don Chadwick, Anthony, Tony, even the ones that weren't involved in my car purchase, encouraged to ask as many questions as I needed. More
Service Great service. Friendly people. Explained charges, and issues with the vehicle. Only negative issue was grease left on my console that took me some ti Great service. Friendly people. Explained charges, and issues with the vehicle. Only negative issue was grease left on my console that took me some time to get removed. More