Jim Hudson Chevrolet

The Best Car Buying Experience I’ve Ever Had I had horrible dealings with Jim Hudson’s dealerships selling me a 2017 Q7 lemon and then cheated me in putting me in another car by some $10k +. This I had horrible dealings with Jim Hudson’s dealerships selling me a 2017 Q7 lemon and then cheated me in putting me in another car by some $10k +. This dealership walked me line by line on every piece of information/amounts and understood why I was so careful this time around, coupled with the fact I wasn’t pregnant during it all. The finance/business manager - Robert Shealey especially was very transparent, made for a good laugh (many of them actually) and it was just great and I absolutely LOVE my Traverse Red Line. I’m so happy with the experience. Do not waste time with those huge dealerships like Jim Hudson because they will screw you over, one form or the other. Thanks Stivers. They say everything happens for a reason and this was a blessing. More

Oil change Service was great and fast! I got in early and I was out early. The staff was very kind and friendly. I always enjoy my visit there. Service was great and fast! I got in early and I was out early. The staff was very kind and friendly. I always enjoy my visit there. More

A Used Impala Though we were unable to deal with the original salesperson with whom we had an appointment, he was with another customer, Marcus stood in for him and Though we were unable to deal with the original salesperson with whom we had an appointment, he was with another customer, Marcus stood in for him and made the purchase of the car a pleasant experience. Financing went smoothly and we drove our new to us Impala to Chicago the next day! More

Oil change Service was great I had other questions that were addressed and other issue I had was taken care of. Also discussed next date of service. Thanks Service was great I had other questions that were addressed and other issue I had was taken care of. Also discussed next date of service. Thanks More

Poor communication It was difficult getting through on the phone. Got different information on when I could bring my car in. Never got a call when my car was ready. It was difficult getting through on the phone. Got different information on when I could bring my car in. Never got a call when my car was ready. More

Nikki is great Nikki is always helpful and courteous when i make appointments and when my car has been serviced. She works with my availability when scheduling my ap Nikki is always helpful and courteous when i make appointments and when my car has been serviced. She works with my availability when scheduling my appointments. More

Communications bad always stuck on hold Always long waits on phone only to hear how busy they are and reason why car isn’t ready! Ended up paying for stuff even though my issue was under wa Always long waits on phone only to hear how busy they are and reason why car isn’t ready! Ended up paying for stuff even though my issue was under warranty! Waited almost three weeks to car back. Very frustrating!!! More

Friendly low pressure Michael Bower did a great job of finding out what vehicle we were interested, in presenting us with options and answering our questions. We did not fe Michael Bower did a great job of finding out what vehicle we were interested, in presenting us with options and answering our questions. We did not feel pressured. More

Great onstar, tow company, service department were all amazing. My problem was on the way to work my car started smoking so bad I assumed it was on fire. It onstar, tow company, service department were all amazing. My problem was on the way to work my car started smoking so bad I assumed it was on fire. It ended up being a water pump issue and repaired the same day. I could go into a lot of details but I will not. Bottom line everyone was polite, understanding, and extremely helpful in my time of need. More

Great Customer Service We dealt with Vanessa and she was kind and helpful. She tried to help us meet all of our vehicle’s needs. Her and Nikki also helped us get into a loan We dealt with Vanessa and she was kind and helpful. She tried to help us meet all of our vehicle’s needs. Her and Nikki also helped us get into a loaner vehicle while our car was being worked on. We didn’t meet the mechanic[s, but our Chevrolet is running like new again! So we appreciate everyone’s help and excellent service!!!! More